GovInsider

In the new #GIReflects series, our reporters will share reflections on topics that are of interest to our readers, thus hopefully raising awareness of aspects that often do not get the importance they deserve.💡 GovInsider reflects on ageing with dignity, a concept where elderly people are recognised for their inherent worth and continuing contributions, and not just as care recipients.

🎉 Call for Nominations: Healthcare Day Awards 2025 Know someone driving real change in Singapore’s public healthcare sector? Nominate them for the Healthcare Day Awards 2025, recognising individuals and teams championing digital transformation, innovation, and meaningful impact. 🏆 Award winners will be announced live on 16 September 2025 at One Farrer Hotel, during GovInsider Live: Healthcare Day. 👤 Individual Awards: 1. Healthcare Transformation Leader of the Year For a public healthcare professional who has led impactful change through digital innovation, AI, or transformative leadership 2. Digital Health Champion For someone who promotes digital health tools like telemedicine, apps, or data platforms to improve care. 🏢 Agency Awards: 1. Best in AI-Driven Healthcare Innovation Awarded to a team that has successfully applied AI to improve clinical outcomes, operations, or decision-making in healthcare. 2. Excellence in Data-Driven Transformation Celebrates a team that leveraged data platforms or analytics to drive better care, planning, or system efficiency. 3. Next-Generation Healthcare Facility Award Recognises a healthcare facility that has embraced digital tools and smart systems to elevate patient and staff experiences. 4. Workplace Transformation Champion Honours a team that has reimagined healthcare work through technology, upskilling, or culture change to empower the workforce and enhance performance. To submit a nomination, you must be registered for Healthcare Day 2025! - Register here: https://buff.ly/6qFX8SD - Once registered, submit your nominations here: https://buff.ly/SmlNtIj, Deadline for Award Nominations: 1 September 2025 #HealthcareDay #GovInsider #HealthInnovation #PublicSector #HealthierSG

The new website launched by GovTechSingaporeA11y Playground aims to put #accessibility into practice at the forefront of the #design and development processes. 👨🦽 The website includes a technical checklist to access how accessible a #digital product is, real life stories of PwDs, and interactive games that raise awareness on the challenges that PwDs face when navigating less accessible #digitalservices. Learn more about what GovTech Singapore's Principal UX Designer of Government Digital Products Joy Ng shared about the creation of this website here. https://buff.ly/0UjPvlT   #innovation #digitalinclusion

"Satu dari empat warga kini dapat menyelesaikan beberapa layanan hanya dalam satu kali kunjungan," ujar Ted Wang, Deputi Direktur Operasional dan Perencanaan Pusat ServiceSG. Dibentuk pada 2021, #ServiceSG hadir untuk membantu warga yang membutuhkan bantuan dalam mengakses #layanandigital pemerintah, panduan tentang produk pemerintah tertentu, atau konsultasi mendalam dengan petugas untuk transaksi yang lebih kompleks. Langkah ini memungkinkan warga menyelesaikan berbagai urusan-urusannya dalam satu kunjungan, sehingga mengurangi waktu tunggu dan tidak perlu bolak-balik ke kantor pemerintah.

GovTech Singapore just launched LionGuard 2, a content guardrail for multilingual LLMs.🛡️ LionGuard 2 is an open-sourced model designed for Singapore’s multilingual landscape, and is available as an #API service for government #LLM systems. Content moderation systems for LLMs developed by western #AI companies fall short in Singapore, due to the country's unique blend of multilingual communication, colloquial Singlish, and frequent code-switching. https://buff.ly/KPvUG4l Gabriel Chua | Leanne Tan | Singapore University of Technology and Design (SUTD) | Roy Ka-Wei Lee | Ziyu Ge

The transition to EVs isn't merely about cleaner and sustainable transportation and energy transition options.🚙 It's a fundamental shift in how we utilise, recover and repurpose resources. As EVs gain traction, governments in the region must collaborate with multiple stakeholders to establish robust regulatory frameworks to address the challenge. https://buff.ly/L6jm8SW United Nations ESCAP | Sudip Ranjan Basu | Anupam Khajuria

Referring to the #UNC3886 #APT attack at the #OTCEP 2025 conference organised by the Cyber Security Agency of Singapore (CSA), Singapore’s Minister for Digital Development and Information, Josephine Teo, said these “live” attacks reminded us that cybersecurity is not a nice-to-have.  “It is a must, not just for the IT personnel, but for the CEO and the board.   “In particular, the owners of critical information infrastructure (#CIIs) must raise your vigilance, because you provide essential services that Singapore and Singaporeans depend on.  “The threats you face are no longer simple ransomware attacks. APTs have you in their sight,” she said. On the need for new guidelines for CII owners, the minister emphasised that if an organisation suspected that they had been targeted “they cannot – and should not – confront the attackers on their own”. According to the #Minister, CII owners will need to immediately inform #CSA if they suspect an #APT attack on their systems. She categorically said the CII owners should under no circumstances try to fight the attack on their own.  https://buff.ly/6XVN787 ST Engineering Cybersecurity | Ministry of Digital Development and Information | IMDA | GovTech Singapore | ST Engineering

Research insights from Visa Government Solutions distils key challenges, actions, and learnings from card-based aid disbursement programmes deployed for displaced populations in Europe, through partnerships with payment services providers and local authorities.💫 Drawing from use cases from the SocialCard initiative developed by GovTech company Publk GmbH, as well as the Yoursafe payment solution, an e-money product supervised by the central bank, De Nederlandsche Bank - these insights offer valuable lessons for Asia Pacific policymakers seeking to modernise social assistance and emergency relief distribution.

What does it take for a #digital product to be #accessible?📱 GovTech Singapore Inclusive Design Week 2025 brought forward insights from persons with disabilities about the accessibility and inclusiveness of digital services. GovInsider talked with Joy Ng, the Principal UX Designer of Government Digital Products, about the new website A11y Playground, launched at the event on July 29. Ng said that the goal following the launch of A11y Playground was to promote the idea of “ensuring that your product is accessible from day one”. Learn more about how Singapore is designing inclusive digital government products here. https://buff.ly/TwwOZJe #digitalinclusion #digitalaccessibility #innovation

The democratisation of technical skills, thanks to tools like #AI and low- and no- code platforms, are increasingly empowering non-tech users to innovate processes and drive productivity for their organisations. Traditionally, app building and automation used to be purely technical, Appian’s Global Public Sector Vice President, Jason Adolf, noted. Adolf also moderated a panel at GovInsider's Citizen Developer Day, which featured Singapore General Hospital’s Future Health System, AI & Automation, Assistant Director, Kuok Wei Chia, and NTUC LearningHub’s Head of Technology Skills, Senthil Kumar P V.