OpenGov Asia

Just a DAY away until the 9th Annual Indonesia OpenGov Leadership Forum in collaboration with Redis! We can't wait to exchange ideas, explore innovative solutions, and dive into how we can unlock the full potential of Gen AI - powered by fast, secure, and connected data through modern data infrastructure. Stay tuned for tomorrow’s event highlights! More Information: https://lnkd.in/gBXxSq4t Rongrong, Fauzi Efendi #OpenGovAsia #IDOGLF #Indonesia #AI #ArtificialIntelligence #GenerativeAI #DigitalTransformation #AIInnovation #DataDriven #SmartInfrastructure #PublicSectorAI #IndonesiaDigital Mohit Sagar, Ellen Quek, Vivek Dharmaraj, Zalfa Imani Trijatna

During our recent session, leaders from the public sector and industry came together to discuss real-world challenges in delivering citizen-centric, AI-powered digital services. Key takeaways include: • Technology is evolving rapidly, and organisations are embracing continuous learning and new mindsets to keep pace and empower their teams. • Innovation and governance go hand in hand. Agencies are successfully personalising services with AI and rich citizen data while prioritising privacy, transparency, and public trust. • Inclusivity is at the heart of design. Thoughtful approaches ensure digital services are accessible and user-friendly for all citizens, reflecting diverse needs and enhancing the experience for everyone. • Breaking down data silos and modernising systems is unlocking smoother, more connected service delivery, supported by smart investments and flexible procurement strategies. • Creating safe spaces for innovation encourages experimentation and accelerates progress even in the most regulated environments. An inspiring highlight was the growing role of “citizen developers”, frontline staff empowered to build digital solutions that reduce bottlenecks and boost ownership across organisations. The shared vision is clear: delivering proactive, secure, and seamless citizen experiences requires collaboration, integrated data platforms, AI-driven automation, and a culture that embraces continuous growth. Digital transformation is an exciting, ongoing journey powered by people, technology, and purpose. Read the entire discussion here: https://lnkd.in/gG3KzCkh #OpenGovAsia #InformAndEmpwer Mohit Sagar, Ellen Quek, Vivek Dharmaraj, Thin Yadi (Helen)

AI is no longer just hype; it is delivering real, measurable impact in finance. The question is: Are you turning theory into ROI? We’re honoured to welcome David R. Hardoon, Global Head of AI Enablement at Standard Chartered Bank, as a guest speaker at our upcoming OpenGov Breakfast Insight, presented in collaboration with HCLTech. With over 22 years of experience across financial services, startups, advisory, academia, and research, David brings exceptional expertise in data and AI strategy. As the former Chief Data Officer at the Monetary Authority of Singapore, he led the development of Singapore’s national AI strategy for the financial sector and championed open cross-border data flows. He also pioneered the adoption of data science by regulators and was instrumental in creating the globally recognised FEAT principles, which set the benchmark for fairness, ethics, accountability, and transparency in AI. If you’re serious about unlocking ROI from AI, this is the conversation you don’t want to miss. Seats are limited. Reserve your VIP access today. Grab your VIP tickets here: https://lnkd.in/gBsjpMWZ #OpenGovAsia #InformAndEmpower #Singapore #HCLTech #AIinFinance #OperationalAI #DigitalTransformation #FSI #SingaporeFSI #ScalableAI #AIForBusinessValue Mohit Sagar, Ellen Quek, Vivek Dharmaraj, Thin Yadi (Helen)

At our recent Power Talk, leading voices from Singapore’s digital ecosystem came together to explore what it truly takes to build resilient, inclusive and trusted public services in today’s fast-evolving landscape. A unifying message emerged: Digital transformation must be grounded in empathy, powered by AI, secured by design and guided by trust. Lim Wee Khee, Digital Innovation and Design Practice Chief at NUS-ISS, National University of Singapore, reminded us that transformation must start with people. “True digital transformation begins with empathy, designing not just for citizens, but with them.” This means engaging users early, simplifying interfaces, and ensuring services are accessible across languages, abilities and levels of digital literacy. Professor Matthew Chua (蔡振兴), Deputy Director of the Digital Innovation Office at the National HealthCare Group, highlighted the need for a strong foundation in responsible AI and cybersecurity, pointing out that “digital services must be designed with accessibility and simplicity as foundational principles.” He stressed that risk management, data governance and ethical AI are all critical to safeguarding public trust. Birendra Balakrishnan, Co-Founder of Vertis Digital, pointed to AI as a transformative force that enables a shift from reactive to proactive service delivery. “AI boosts efficiency, fosters inclusivity and reinforces public confidence,” he shared, while also addressing the need for culture change, governance and accountability in any digital initiative. Joey Lim, President of APJ at Sitecore, delivered a reminder that digital progress must not come at the expense of security. “Agility without security is reckless, and security without agility means missed opportunities.” She demonstrated how composable, cloud-native platforms allow governments to innovate rapidly while maintaining compliance and citizen trust. The interactive discussion further highlighted real-world challenges, from siloed data and legacy systems to change resistance and limited resources. Yet, it also revealed creative approaches like citizen co-design, modular platforms and empowerment of frontline “citizen developers.” The consensus was clear: The future of digital government lies in secure, inclusive, human-centred services that anticipate needs, personalise engagement and build lasting trust. Thank you to our remarkable panellists for sharing their insights and to all who participated in this insightful, forward-looking conversation. See how leaders are shaping the future of digital government, full highlights here: https://lnkd.in/gG3KzCkh #OpenGovAsia #InformAndEmpwer Mohit Sagar, Ellen Quek, Vivek Dharmaraj, Thin Yadi (Helen)

Pave the Way for Smarter Government with Agentic AI! Fact: Agentic AI is not just the future – it’s already transforming how governments operate, starting with quality data foundations. We are thrilled to have Richard Goh joining us as a speaker at the OpenGov Breakfast Insight in collaboration with Qlik, Amazon Web Services (AWS), and Accenture. Richard Goh is the Head of Strategic Initiatives for Singapore public sector business at Amazon Web Services (AWS) and a Generative AI Ambassador of AWS. He also manages the Singapore Cloud Innovation Center for AWS, a global initiative that helps AWS’ public sector customers innovate using Amazon’s Working Backwards mechanism and cloud technologies. He is also a member of the APJ GenAI team in charge of supporting GenAI adoption across AWS APJ customers. We’ll bring together visionary speakers and public sector leaders to explore how Agentic AI is enabling proactive governance and data-driven outcomes. Act now – spaces are filling up fast! https://lnkd.in/gMwzndKM Toni Chiu, Sunit Kapoor #OGBI #Informandempower #Agentic #AI #Data #Transformation #Qlik #AWS #Accenture #Singapore Mohit Sagar, Ellen Quek, Vivek Dharmaraj, Zalfa Imani Trijatna, Yunita Rizkia 

Last week, we brought together leaders and changemakers for a meaningful dialogue on what digital transformation should truly stand for: purpose, trust and better outcomes for citizens. Mohit Sagar, CEO and Editor-in-Chief of OpenGov Asia, opened with a powerful reminder: “Digital is not the destination, a better life for citizens is. Tech is just how we get there.” He encouraged leaders to embrace forward-thinking approaches and go beyond traditional dashboards to deliver predictive, personalised, and trust-centred services. “We focus on building platforms while strengthening confidence. When technology is trusted, it truly empowers and transforms.” Birendra Balakrishnan, Co-Founder of Vertis Digital, reinforced this message through the lens of digital citizen experience. “At Vertis, we’re not just building systems, we’re building secure, human-centric digital journeys that evolve with citizen expectations.” Together with Sitecore, Vertis is transforming how public services are designed and delivered, from transactional to adaptive, from siloed systems to seamless digital ecosystems. Grateful to all who joined us. Let's not just talk about transformation. Let’s drive it. Want to read the full event highlights? Click here: https://lnkd.in/gG3KzCkh #OpenGovAsia #InformAndEmpwer Mohit Sagar, Ellen Quek, Vivek Dharmaraj, Thin Yadi (Helen)

Generative AI is revolutionising industries. In Indonesia, public sector leaders are increasingly exploring AI to elevate service delivery and modernise digital payments. But real transformation requires more than speed. It demands strategy, leadership, and most importantly, robust data infrastructure. The 9th Annual Indonesia OpenGov Leadership Forum, in collaboration with Redis, is less than a week away! There's still a chance for you to join us, so don’t miss your chance to be part of this event! More Information: https://lnkd.in/gBXxSq4t Rongrong, Fauzi Efendi #OpenGovAsia #IDOGLF #Indonesia #AI #ArtificialIntelligence #GenerativeAI #DigitalTransformation #AIInnovation #DataDriven #SmartInfrastructure #PublicSectorAI #IndonesiaDigital Mohit Sagar, Ellen Quek, Vivek Dharmaraj, Zalfa Imani Trijatna

Today’s threats don’t always announce themselves. The real danger lies in their ability to masquerade as routine activity, often slipping past traditional security controls. We’re proud to welcome Adrian Hia, Managing Director, APJ, at Kaspersky as our speaker at the upcoming OpenGov Breakfast Insight, in collaboration with Kaspersky. At the helm of Kaspersky's APJ operations, Adrian's focus lies in steering business activities with a strategic vision that harmonises sales, marketing, and partnership dynamics. His journey has been marked by establishing robust teams in ASEAN, Hong Kong, and Taiwan, ensuring Kaspersky’s regional presence is both influential and results-driven.  Adrian's dedication to digital transformation and cybersecurity has been central to his role, where product marketing and key account management form the cornerstone of his expertise. At Kaspersky, the goal is clear: to fortify the digital landscape, making it a secure haven for businesses and individuals alike. Tackling such threats calls for a smarter approach—one that is intelligence-led, deeply integrated into workflows, and built on cross-functional collaboration. Join us to explore how organisations can modernise their posture and respond proactively to threats before they cause disruption. Reserve your VIP spot today: https://lnkd.in/gRcDUJPx Fay Ter, Yi Lin Ong  #OGBI #Informandempower #Cyber #Defence #Digital #Intelligence #PublicSector #Enterprise #Kaspersky #Singapore  Mohit Sagar, Ellen Quek, Vivek Dharmaraj, Zalfa Imani Trijatna, Yunita Rizkia 

Public finance is at a tipping point! In a world of constant disruption, traditional budgeting can no longer keep up. Accenture’s latest research shows that 80% of public sector CFOs say now is the most exciting time in their profession. We’re delighted to welcome Mazlin Mah, Managing Director at Accenture, to speak at our CFO Executive Dialogue, in collaboration with Accenture and Oracle. Mazlin Mah is a senior executive at Accenture Singapore with over 20 years of experience. She is a seasoned transformation leader with deep finance domain knowledge, having led and delivered complex, multi-year digital transformation programs in the Public Sector.  With a strong track record in implementing enterprise platforms such as SAP and Workday, she aligns financial strategy with technology to drive efficiency, compliance, and agility. Discover how agile financial strategies and digital tools can unlock responsiveness and better outcomes for your organisation. Book your VIP place today: https://lnkd.in/gWmxJazF Foong Hann Ng, Rasyida S. Paddy #CFOExecutiveDialogue #Informandempower #Government #Finance #Transformation #Strategy #Accenture #Oracle #Singapore  Mohit Sagar, Ellen Quek, Vivek Dharmaraj, Thin Yadi (Helen), Yunita Rizkia 

Agentic AI is here – are you prepared to harness it? We’ll explore the rise of Agentic AI – a powerful new frontier where data-driven intelligence meets autonomous decision-making. This evolution represents a seismic shift in how FSI organisations can streamline operations, detect risks, enhance customer experience, and drive value in real time.  That’s why our upcoming OpenGov Breakfast Insight, in collaboration with Qlik and Tata Consultancy Services, is a must-attend event for finance and insurance leaders.  This is more than just a discussion — it’s an opportunity to learn from industry experts, engage with peers, and discover how you can stay ahead in an increasingly data-driven world! Register today: https://lnkd.in/evFtVr_i Toni Chiu, Sunit Kapoor, Rajakumar Pondurangan, Zane Lim (林智渊) #OGBI #Informandempower #Agentic #AI #Data #Intelligence #Insurance #Qlik #TCS #Singapore Mohit Sagar, Ellen Quek, Vivek Dharmaraj, Zalfa Imani Trijatna, Yunita Rizkia