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Milano, Lombardia, Italia
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Carmine Mancusi ha condiviso questo elementoSo, we should not thank AI? https://lnkd.in/e7i77i44Ditch the niceties in AI prompts to save energy use, say researchers | New ScientistDitch the niceties in AI prompts to save energy use, say researchers | New Scientist
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Carmine Mancusi ha condiviso questo elementoI love looking at archive.org and checking out what websites looked like in the old days. This is the products page of Salesforce from exactly 20 years ago. How far we've come...
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Carmine Mancusi ha condiviso questo elementoA Facebook memory popped up reminding me that 16 years ago tonight, I was in Madrid in the middle of a major go-live weekend. I have such fond memories of those late nights fueled by coffee, watching the progress, and hoping for a smooth release and a stable Monday morning. To all our teams and partners who might be gearing up for a complex cutover this weekend to get our great technology into the hands of the business: thank you for your hard work and dedication. Wishing you a flawless release!
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Carmine Mancusi ha condiviso questo elementoYou've got some fresh new help! Try it out.Carmine Mancusi ha condiviso questo elementoIt’s here, and the way you work with Salesforce - has changed. Agentforce Co-Worker is now GA - AKA your SuperAgentic new colleague 🚀 if you are still here and not chatting with your new friend 😉… Enable it, Try it , Love it , Repeat 🔁 Pay attention to the connections... Hint it can be connected to all of your enterprise apps. Do you wish to see how it changed my day? Ping me for a personal demo with real life examples. This one, is a game changer ⚡️ Let’s Go! #agentforce #coworker #ga
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Carmine Mancusi ha condiviso questo elementoIs it just me, or has online social engineering officially reached a breaking point? 🛑📱 Don’t you think technology could do more about it? Or is this about lack of cross-industry collaboration and regulatory inaction?
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Carmine Mancusi ha diffuso questo postCarmine Mancusi ha diffuso questo postWe’re hiring Salesforce Architects who speak the language of our customers—literally. 🇫🇷 🇮🇹 As we help EMEA organisations move from traditional CRM to AI-driven success, we seek experts fluent in French or Italian to help our customers achieve the Scalable Architecture that will define the next generation of Sales Cloud excellence. https://lnkd.in/eA7s9DQQ #SalesforceArchitect #AgentforceSales #SalesCloud #SalesforceJobs #Hiring #EMEACareersCustomer Success Architect, Sales Cloud/ Platform - Additional European LanguagesCustomer Success Architect, Sales Cloud/ Platform - Additional European Languages
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Carmine Mancusi ha condiviso questo elementoWell, it’s gonna be 🇪🇸 according to the models :) Good luck to both 🇪🇸 🇦🇷!
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Carmine Mancusi ha condiviso questo elementoGreat to see how Anthropic taps into the power of Salesforce and Slack to amplify the impact of Claude
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Carmine Mancusi ha aggiunto una reazioneMeta is switching to Slack because is the strongest platform available for #AI #Agents Source: Business InsiderCarmine Mancusi ha aggiunto una reazioneGet ready to hear Slack notifications if you work at Meta. The tech giant is switching over from Google Chat to Slack for internal communications, according to a memo its AI chief, Alexandr Wang, sent out this week. Meta is making the move because it says Slack is better for handling AI agents, the memo reads. "Slack is the strongest platform available today for agents, which is why we're deciding to make the switch," it says. "Slack has a rich conversational interface for agents, mature developer tooling and strong 3P integrations. While not all of us are building agents today, everyone at the company will benefit from a robust and useful agent ecosystem." Read more about the move on Business Insider: https://lnkd.in/epssuPfr (Credit: Getty Images) #slack #meta #bigtech
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Carmine Mancusi ha consigliato questo elementoCarmine Mancusi ha consigliato questo elemento🎥 Ana Alonso Muñumer, vicepresidenta senior de Salesforce, reflexiona en este vídeo sobre lo que representan los 40 años de AMETIC en el apoyo a la sociedad española para la adopción de tecnología. 🔺 Retoma su idea del "triángulo de la competitividad": para que la IA sea realmente un multiplicador y no una barrera, hay que trabajar a la vez en las organizaciones, en los ecosistemas industriales y, sobre todo, en la colaboración público-privada, ya que las infraestructuras, el talento y la regulación dependen de las instituciones. 📺 Sigue todo el evento en directo → https://lnkd.in/efrwDghX #Santander40 #AMETIC
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Carmine Mancusi ha consigliato questo elementoCarmine Mancusi ha consigliato questo elemento🏃♂️ Una notizia che va nella direzione giusta (in un periodo che non dava grandi speranze 😅). In #Parlamento si sta facendo strada una proposta per riconoscere finalmente l’esercizio fisico come vero strumento di #prevenzione e terapia, fino a renderlo prescrivibile dal medico all’interno di percorsi strutturati. 🩺 Può sembrare un piccolo cambiamento. Secondo me è soprattutto un importante cambio culturale. Per troppo tempo abbiamo associato la #sanità quasi esclusivamente alla cura della malattia. Ma una parte importante della salute si costruisce molto prima di ammalarsi. Movimento, alimentazione, sonno, controlli periodici, stili di vita corretti: la #longevità non nasce da una singola #medicina miracolosa. Nasce soprattutto dalla somma, ripetuta nel tempo, di comportamenti sani e prevenzione. E prevenire non significa soltanto vivere più a lungo. Significa provare a vivere più a lungo in buona #salute, autonomi e con una migliore qualità della vita. 🌱 (#healthspan) Per questo trovo profondamente giusto che l’attività fisica inizi a essere considerata non solo #sport o #benessere, ma una componente concreta della medicina. Se riusciremo progressivamente a spostare il nostro sistema sanitario da un modello che interviene prevalentemente quando siamo malati a uno che ci aiuta anche a rimanere sani, avremo fatto un passo importante. Noi di Humanitas Medical Care - Humanitas ci stiamo già provando. Una piccola grande speranza… avanti così!💪 🔗 Approfondimento su Mondosanità: leggi l’articolo qui https://lnkd.in/d4ng6QUV
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Carmine Mancusi ha aggiunto una reazioneCarmine Mancusi ha aggiunto una reazioneCalling all parents who work in adland. An amazing event is happening in London on 22nd September with Charlotte Coughlan Josh Harris Maisie McCabe Carly Avener Rich Miles Claire Hollands Anna Hristou. More details in the comments. I will also be attending via video
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Carmine Mancusi ha consigliato questo elementoCarmine Mancusi ha consigliato questo elementoSalesforce delivered one of our best quarters ever, outperforming across every key metric. 📈 $11.3B Revenue. +11% 💰 $33.5B cRPO growth. +14% 🚀 $5.90 Non-GAAP EPS. +103% 💵 $15.2B TTM Free Cash Flow 🤖 $3.9B Agentforce + Data 360 ARR ⚡ 7.0B AWUs delivered all-time 📊 Raising FY27 guidance to $46.1–$46.4B 🔥 3.2B AWUs in Q2 (+97% Q/Q) 🔗 6x growth in MCP calls 🤝 Customer attrition near all-time low Despite all the talk of a SaaSpocalypse, we’re seeing just the opposite. Net new AOV growth is the strongest it’s been in four years; attrition is near its lowest level ever; seats are growing, customers are upgrading to higher tier offerings; and agentic use of our platform is surging. AI isn’t replacing Salesforce. It’s unlocking more value across our platform. With this momentum, and Contentful and Fin joining Salesforce in Q3, we’ve raised our FY27 revenue guidance by $300 million in constant currency. We also announced Claudeforce, an exciting expansion of our partnership with Anthropic. Claudeforce combines Claude's extraordinary intelligence and reasoning with the trusted data, workflows, business logic, and governance businesses rely on. Powered by AIforce, our enterprise AI harness, Claudeforce brings the two together in a dynamic interface that makes Salesforce available wherever you work. This is the future of enterprise software. What Claudeforce changes today: • Instant Grounded Intelligence — ask complex enterprise questions and get real-time, trusted answers. • App & Agent Builder — deploy custom workflows, agents, and secure apps on the fly. • Action-Oriented — trigger live enterprise actions and get work done, not just summaries. • Ironclad Governance — Zero Data Retention, full trust boundary, Salesforce-certified by default. Probabilistic models alone can’t run a company. Deterministic systems alone can’t reason. Claudeforce fuses Claude’s reasoning with Salesforce’s trusted data and controls. The AI is the interface. This is how every business will run. See it at Dreamforce.
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Carmine Mancusi ha consigliato questo elementoCarmine Mancusi ha consigliato questo elemento“So you’re saying Europeans can innovate?” Marc’s question made me smile. Hearing Marc Benioff and Miguel Milano discuss this work on our earnings call was a proud moment. Miguel described how innovation from our European teams has created an AI cockpit for understanding the business, identifying risk and helping leaders act. The CEO Command Center I shared recently is one expression of that idea. It combines Claude-based agents with trusted Salesforce context and Slack as an operating surface. It can examine pipeline and opportunities, identify where leadership attention could change an outcome, recommend an intervention and help turn that decision into action. This is not AI sitting beside the business. It is AI embedded in how the business runs, grounded in Salesforce data, workflows, identity and permissions, and delivered through the interfaces where people already work. I am proud that work originating in Europe is helping inspire how we use AI across Salesforce. Not as another layer of technology, but as a better way to understand, decide and execute. Yes, Europe can innovate. More importantly, we can turn that innovation into operating impact. The next chapter will be built by leaders and teams willing to rethink how work gets done. https://lnkd.in/gxiHAkNm
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Carmine Mancusi ha consigliato questo elementoCarmine Mancusi ha consigliato questo elementoC’était hier soir : superformance Q2 FY27 et lancement de Claudeforce 🚀 Résultats exceptionnels du Q2 de l'exercice fiscal 2027 et extension du partenariat entre Salesforce et Anthropic qui vient d’être annoncé par Marc Benioff et Dario Amodei : nous sommes en train de vivre une accélération bien réelle. Les chiffres sont sans ambiguïté : l'IA crée de la valeur à chaque niveau de notre plateforme. La demande client pour Agentforce et Data 360 est plus forte que jamais, avec un revenu récurrent annuel (ARR) de près de 4 milliards de $. Et aujourd'hui, avec l'annonce de Claudeforce, nous allions l'extraordinaire capacité de raisonnement de Claude avec nos 27 ans de leadership inégalé en matière de maîtrise des données et de processus métier. Un contexte porteur qui explique la hausse de 11 à 12 % en variation annuelle des prévisions de chiffre d'affaires pour l'exercice fiscal 2027 - elles s'établissent désormais entre 46,1 et 46,4 milliards de dollars. 📈 Chiffres clés du Q2 FY27 à retenir : ✅ 11,3 Md$ de CA, + 11 % Y/Y et à taux de change constant ✅ 33,5 Md$ de cRPO, + 14 % Y/Y et à taux de change constant ✅ 10,8 Md$ de CA abonnements et support, + 12 % Y/Y ✅ 1,3 Md$ de flux de trésorerie opérationnels, + 71 % Y/Y ✅ 1,1 Md$ de flux de trésorerie disponible, + 81 % Y/Y ✅ 34,1 % de marge opérationnelle non-GAAP 🌍 L'Europe contribue au premier chef à cette dynamique : ✅ 2,76 Md$ de CA, + 13 % à taux de change constant 🤖 La transformation agentique accélère : ✅ ARR d'Agentforce et Data 360 : près de 3,9 Md$, + 210 % Y/Y ✅ ARR d'Agentforce : 1,5 Md$, + 240 % Y/Y ✅ 7 Md d’AWU (unités de travail agentique) livrées à ce jour, dont 3,2 Md au Q2 ✅ Slack : plus forte croissance trimestrielle en NNAOV (valeur annuelle nette des nouvelles commandes) depuis son acquisition, utilisateurs Slackbot + 150 % Q/Q ✅ Data 360 : 104 000 Md d'enregistrements au Q2, dont 82 000 Md via Zero Copy L’IA agentique n’est plus une promesse. Nos clients l’adoptent et la déploient à grande échelle. Ils connectent leurs données, leurs workflows, leur logique métier et leurs règles de gouvernance pour une valeur tangible et mesurable. Et la dynamique va s’amplifier avec Claudeforce. Un grand merci aux équipes Salesforce pour leur formidable engagement, et à nos partenaires et clients français pour leur confiance.
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Carmine Mancusi ha consigliato questo elementoCarmine Mancusi ha consigliato questo elementoÈ di pochissime ore fa l’annuncio di #Claudeforce https://lnkd.in/e_tvbPxb , che nasce dalla nostra collaborazione con #Anthropic, player strategico nel mondo dell’AI. Abbiamo unito la capacità di ragionamento di Claude con i dati, i flussi di lavoro, la logica di business, le azioni e la governance della nostra piattaforma #Salesforce. L’AI numero uno al mondo e il CRM numero uno al mondo insieme, per consentire a persone, dati e AI di lavorare insieme in modo sempre più intelligente e connesso. È un altro passo concreto verso il futuro dell’#Agentic Enterprise. #Salesforce #AgenticAI #AI Marc Benioff Miguel Milano Alexa Vignone Rohan KumarSalesForce e Anthropic lanciano “Claudeforce” per rivoluzionare i sistemi aziendali di venditaSalesForce e Anthropic lanciano “Claudeforce” per rivoluzionare i sistemi aziendali di vendita
Esperienza e formazione
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Navigating the Future Conference: Limiting Institutions of Limitation
The concept of ‘Institutions of Limitations’ can be defined as the strongholds of rules and their enforcement. As such, it may sound abstract and extracted from a philosophical discussion with limited practical applications. However, Institutions of Limitations are the essence of our lives. Our behaviors are shaped by them and actually we need them as a basic pillar to ensure the good functioning of our socioeconomic structures. Have you ever signed any kind of contract? Are you married or have…
The concept of ‘Institutions of Limitations’ can be defined as the strongholds of rules and their enforcement. As such, it may sound abstract and extracted from a philosophical discussion with limited practical applications. However, Institutions of Limitations are the essence of our lives. Our behaviors are shaped by them and actually we need them as a basic pillar to ensure the good functioning of our socioeconomic structures. Have you ever signed any kind of contract? Are you married or have you any kind of relationship? Does your country have a constitution? in this light, privacy on internet and Intellectual property rights were discussed and examined in the conference and the subsequent workshops
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Entrepreneurship Start-Up Project - IMD 2014
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Development of a revitalized marketing, monetization, and business strategy plan for a highly innovative Swiss start-up company providing live-streaming and virtual stage services to DJs and 'bedroom artists.'
We delivered comprehensive business plan including marketing and monetization strategies, as well as a study on potential untapped markets that identified the most promising segments, along with unique value proposition for each. We then presented the results of our work and the…Development of a revitalized marketing, monetization, and business strategy plan for a highly innovative Swiss start-up company providing live-streaming and virtual stage services to DJs and 'bedroom artists.'
We delivered comprehensive business plan including marketing and monetization strategies, as well as a study on potential untapped markets that identified the most promising segments, along with unique value proposition for each. We then presented the results of our work and the business model to a panel of European venture capitalists and angel investors. The company successfully secured additional funding upon completion of the project.Altri creatoriVedi progetto
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Gab Santoro
Gab Santoro
Over the past 15 years, I've helped scale some of the most exciting technology companies in financial crime prevention and AI, building world-class teams and partnering with the world's leading financial institutions to drive real, measurable change.<br><br>Financial crime costs the global economy over $2 trillion every year. When banks and payment companies can detect it faster, more accurately, and with less friction, the financial system becomes safer for everyone. That mission has driven my entire career.<br><br>At Hawk (VP Global Customer Success & Delivery), I built the team from to 25+ across EMEA, the US, and APAC, covering CS, Delivery, Implementation, Professional Services, and Support. We manage 20M+ EUR in contracted ARR across 95+ live customers in 60+ countries. Results: 98% GRR and 126% NRR. I joined the executive leadership team, contributing to C-suite strategy and investor presentations.<br><br>At Quantexa, I joined as Head of Customer Success Management and scaled the global CS function, managing a $100M USD ARR portfolio of 50+ enterprise clients in Banking, Insurance, and Government. We delivered 95% GRR and 140% NRR, contributing to Quantexa's double-unicorn valuation in 2023.<br><br>At Featurespace, I joined the fantastic journey early on and helped build the CS function from the ground up as the company grew from 50 to 450 people. We subsequently exited the company in favour of Visa for ~$700M.<br><br>The common thread: I join early, build the function, and make sure customers don't just stay, but grow.<br><br>Clients have included Barclays, NatWest, HSBC, BNY Mellon, ING, Citi, NAB, Moody's, Walmart amongst many other exciting logos.
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Peter Majeed
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I’ve always believed that while outcomes and impact are the evidence of a good leader, the true measure is how we lead people to get there.<br><br>At my core, I’m a people-first leader. I get energy from helping others grow, unlocking potential, and building cultures where high performance is a byproduct of clarity and trust. I’ve worked across functions, geographies, and transformations — but what’s stayed constant is a deep belief in clarity, trust, and enabling others to succeed. <br><br>Recently, I have been channeling that energy into something I’ve come to respect more than ever: the retail frontline.<br><br>It’s easy to overlook the complexity of running a store — until you’ve walked the shop floor, met the teams, and seen what’s being asked of them. From visual merchandising to product launches, compliance, training, and customer experience — it’s all happening in real time. And yet, many frontline teams are still working with outdated tools and disconnected processes. <br><br>That’s what drew me to YOOBIC. <br><br>We're helping retailers create real impact where it matters most — in the hands of their store teams. It’s not just about driving efficiency. It’s about empowering people with the tools, communication, and confidence to deliver brilliant customer experiences, every day.<br><br>I don’t claim to be a retail veteran. But I am a fast learner. And I care deeply about helping teams perform at their best — with less stress and more purpose.<br><br>So if you’re in the world of retail ops, HR, or leadership, I’d love to connect. I’m always up for a conversation about frontline enablement, transformational leadership, or what it takes to build great teams.
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Katie Cyboron
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Our CEO, Daniele Grassi, recently shared a thoughtful piece in Fast Company on AI leadership superpowers, and it got me thinking. Leadership in the AI era isn’t defined by a title. It never really has been. The people I see driving the most meaningful AI adoption inside organizations often aren’t the ones with “VP” or “Director” in their title. They’re the curious ones. The early experimenters. The colleagues others naturally turn to when they’re trying to figure something out. That’s exactly why I love the idea of AI Champions. In many organizations, these are already the people their teams trust to help them make sense of new tools and ways of working. With the right training and support, they become a powerful bridge between strategy and real day-to-day adoption. AI stops feeling like a top-down initiative and starts spreading through the organization in a much more natural way. If you’re curious about what your own AI leadership “superpower” might be, the article is worth a read 👉 https://lnkd.in/gbfRXjGa
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Mona Kiblawi Charif
NTT DATA, Inc. • 7135 follower
Grazie, Milano! This week, 100+ industry analysts, strategic advisors and clients gathered in this amazing city for the European leg of our #NTTDATAhorizons Innovation Summit and Analyst Forum series. We had candid conversations about #ResponsibleAI, #Innovation, #Sustainability, and success in the AI era. NTT DATA differentiation comes from having the scale, reach and execution discipline to deliver end-to-end. To do that, we bring industry expertise, full-stack capabilities, and services from connectivity to cognition -- using our strengths to help clients turn innovation into measurable business value. We shared insights from our own AI transformation and how we're helping clients accelerate their AI journeys. We move AI from ambition to scaled execution by connecting strategy, data, platforms, engineering, services and change management across the enterprise. Many thanks to NTT DATA colleagues for sharing their expertise: Abhijit Dubey, Anne-Sophie Lotgering, Ludovico Diaz, Charlie Li, Bruno Abril, Amir Durrani, David Costa, Shahid Ahmed, Christen Bell, PCAI, Tammy Soares, Roberto Roggero, Albi van Zyl, Tom Winstanley, Bill Wilson, Pietro Scarpino, Marco Provolo, Akhil Uniyal, Senthil Kumar N, Imre Vekov, Paul Bloudoff and so many others! Very special thanks to Junko Hazama, Corie Pierce and our amazing AR team as well as Paolo Zanotti, Danilo Lissoni and our fabulous Italy Marketing team!
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Alejandro Musgrove Stetson
Dynatrace • 6504 follower
Raffaele Boschetti, Head of IT at Visa Cash App Racing Bulls, faces a unique challenge: extracting crucial insights from massive amounts of data while his team works in silos across various car components. Here’s where the magic happens. With the #Dynatrace observability platform, his team can: 🔎 Mine valuable insights from complex data streams 📈 Transform raw data into actionable intelligence 💡 Identify exactly where improvements need to happen The result? Better performance on the track and clearer direction for the entire team. Sometimes the biggest breakthroughs come from seeing what was always there—you just need the right tools to uncover it. #VCARB
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