Using my account

This facility allows you to renew loans online depending on the library's renewal policy.

To renew your loans visit your local authorities webpage through this link - https://support.librariesireland.ie/hc/en-ie/articles/4676307473809:

1. Login to My account and access the dashboard.
2. Select the tile to display all Current loans.
3. If you want to renew individual loans select by ticking the checkbox for each loan you would like to renew then click Renew Selections, under the Options menu.
4. If you want to renew all your current loans, click Renew All, under the options menu.

Now please wait while the system processes your selections. Your list of loans will be returned showing the result for each renewal in the status column. Some renewals may not be successful. Please note the new due date for each loan.

Needs to be done via your local authorities webpage, please find the list of them here: https://support.librariesireland.ie/hc/en-ie/articles/4676307473809

This facility allows you to cancel your current reservations or bookings, if they are no longer required.

To cancel reservations and bookings:

1. Login to My account and access the dashboard.
2. Select the tile to display your current reservations or bookings.
3. If you want to cancel individual reservations or bookings select by ticking the checkbox for each one you would like to cancel then click Cancel Selections, under the Options menu.
4. If you want to cancel all your current reservations or bookings, click Cancel All.

Now please wait while the system processes your selections. Your list of reservations or bookings will be returned showing the result for each cancellation in the status column.

To cancel a request:

1. Login to My account and access the dashboard.
2. Select the tile to display your current requests.
3. Select the icon to the right of the request and click Cancel Request.

Needs to be done via your local authorities webpage, please find the list of them here: https://support.librariesireland.ie/hc/en-ie/articles/4676307473809

This facility allows you to review, update and delete the Ratings and Comments records you have previously created while searching the Library Catalogue. You may delete any of the records you have created, but you may only update records which are still to be reviewed by library staff. Once these records have been approved or declined, they may no longer be updated as that would mean they would need to be reviewed again.

To delete a ratings and comment record:

1. Login to My account and access the history page.
2. Select the link to display your ratings and comments records.
3. All of your ratings and comments will be displayed, then click the icon to the right of rating you wish to delete and click Delete review.

To edit a ratings and comment record which is pending review by library staff:

1. Login to My account and access the history page.
2. Select the link to display your ratings and comments records.
3. All of your ratings and comments will be displayed, then click the icon to the right of rating you wish to delete and click Delete review.
4. Make the required changes to the ratings level and your comment then click Continue.