Denise Dubie
Senior Editor

Netgear brings AI-driven network management to SMEs and MSPs

News
Jun 30, 20264 mins

Netgear’s Insight 10.0 offers AI-powered network management, AIOps capabilities, automation, and cloud-based visibility

man monitoring network security
Credit: Gorodenkoff / Shutterstock

Netgear today announced Insight 10.0, the latest version of its cloud-based network management platform, which adds new AI-powered capabilities designed to help small and midsize enterprises (SMEs) and managed service providers (MSPs) simplify network management, improve visibility, and reduce manual tasks.

The company says the release represents a significant step toward AI-powered network operations and lays the foundation for future AI-defined networking capabilities.

“The future of networking is about giving organizations the intelligence to operate increasingly complex environments with confidence,” said Pramod Badjate, president and general manager of Netgear Enterprise, in a statement. “As AI transforms every business, networks must become more adaptive, more automated, and easier to operate. Insight 10.0 is the foundation of our vision of AIOps and AI-defined networking for the millions of small and medium-sized organizations that have historically been underserved by enterprise networking solutions.”

The company says organizations face growing network complexity driven by AI applications, cloud services, connected devices, and distributed workforces. And according to Netgear, many SMEs lack the IT resources available to large enterprises and need tools that can automate routine tasks.

Insight 10.0 addresses SME and MSP challenges by combining cloud-native management, automation, and AI-driven capabilities in a single platform, according to Netgear.

Netgear highlighted several new capabilities in the latest Insight release, including:

  • AI-powered operations
    • Contextual insights to help identify issues faster
    • Proactive recommendations for troubleshooting and optimization
    • AI-assisted workflows designed to reduce manual effort
    • Support for more predictive network operations
  • Unified visibility and network intelligence
    • Centralized visibility into network performance
    • Monitoring of device health, connectivity, and user experience
    • Actionable intelligence derived from operational data
    • Faster decision-making through a single management interface
  • Simplified management at scale
    • Streamlined navigation and workflows
    • Flexible access controls
    • Simplified subscription management
    • Support for managing multiple sites, devices, users, and customer environments
  • Cloud-native architecture
    • Centralized cloud management
    • Designed for continuous availability and resilient operations
    • Support for distributed network environments
    • Foundation for future AI-defined networking capabilities

Netgear says Insight 10.0 combines AI operations, automation, cloud-native management, and operational intelligence to support that shift, according to the company. The platform is intended to help IT teams move from reactive troubleshooting toward more proactive operations.

Netgear customer Kenny Red, CTO at CTI, said the release improves onboarding, troubleshooting, and network configuration processes, areas that can consume significant time for systems integrators and service providers.

“We’ve had NETGEAR switches deployed across our own locations for years, and we’ve been part of the Insight development process since beta. The [Insight] 10.0 release reflects the feedback we gave—the interface is sharper, onboarding is faster, and the platform handles the two things that cost integrators the most time: post-deployment troubleshooting and manual network configuration. That’s a meaningful change, and it shows up in how we deliver,” Red said, in a statement.

Netgear Insight 10.0 is available to existing users.

Denise Dubie

Denise Dubie is a senior editor at Network World with nearly 30 years of experience writing about the tech industry. Her coverage areas include AIOps, cybersecurity, networking careers, network management, observability, SASE, SD-WAN, and how AI transforms enterprise IT. A seasoned journalist and content creator, Denise writes breaking news and in-depth features, and she delivers practical advice for IT professionals while making complex technology accessible to all. Before returning to journalism, she held senior content marketing roles at CA Technologies, Berkshire Grey, and Cisco. Denise is a trusted voice in the world of enterprise IT and networking.

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