Manage your WordPress.com subscriptions from your account profile: view active plans, change payment methods, turn off auto-renewal, or cancel and refund a purchase. This guide shows where to find each option and links to detailed instructions for every task.
In this video, you’ll learn how to manage purchases and billing on WordPress.com. It covers viewing your billing history, updating payment methods, managing renewals, and upgrading your plan. You’ll also learn how to cancel a purchase and review what happens to your site afterward.
To view all the purchases you have made on WordPress.com, take the following steps:
- Hover over your name at the top right corner of any screen while logged into WordPress.com.
- Select the “My WordPress.com account” button:
- On the side, select the Billing menu option:
- Choose from the following options:
- Click the “Active upgrades” option to view a list of all your current subscriptions on WordPress.com. This includes plans, domains, email, add-ons, and any other purchases you have made with us.
- Click the “Memberships & donations” option to view the recurring payments you make to other WordPress.com sites, such as memberships, paid newsletters, and donations.
- Click the “Billing history” option to view past purchases.
- Click the “Payment methods” option to manage your forms of payment.
- Click the “Tax details” option to configure tax information (VAT/GST/CT) to be included on your receipts.
Active upgrades lists the plans and products you bought from WordPress.com. Memberships & donations lists the memberships, paid subscriptions, and recurring donations you pay to other WordPress.com sites.
Use the following guides to learn how to further manage the purchases on your account.
Cancel a subscription to stop auto-renewal, or request a refund if you cancel within the eligible window. WordPress.com refunds annual plans within 14 days of purchase or renewal, and monthly plans within 7 days. Use these guides for the full process:
Upgrade to add features at any time, or downgrade at renewal. Upgrades include prorated credit for the unused time on your current plan:
Update your payment method, view receipts, change how often you’re billed, or turn auto-renewal on or off:
- Turn automatic renewal on or off
- View your receipts and purchase history
- Payment methods on WordPress.com
- Change your payment frequency
You can use external AI agents like ChatGPT, Claude, Cursor, OpenClaw, and more to read and edit your website securely. Enable MCP tool access for external AI agents.
AI agents can walk you through your subscriptions, invoices, and upcoming renewals, then cancel a subscription, stop auto-renewal, or remove a payment method once you confirm. Here are some things you can ask an agent to do:
- “What am I paying for on WordPress.com, and when does each subscription renew?”
- “Show me my billing history for the past year.”
- “Remove the old card saved on my account.”
If you’re managing something not covered above, these guides may help:
