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@NICELtd

NiCE

@NICELtd
NiCE powers AI-driven customer service, delivering automation & personalized experiences at scale.
nice.com
Joined April 2009
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  • @NICELtd
    NiCE
    @NICELtd
    23h
    You shouldn’t have to join a live call just to understand what’s going on. With the latest NiCE Copilot for Supervisors updates, get instant AI summaries, intent-based alerts and urgent alerts in your own language. See what’s new in 26.3. 👇
    00:00
  • @NICELtd
    NiCE
    @NICELtd
    Aug 30
    Every month, it seems like there's another AI capability, acquisition, or integration announced. Which raises an interesting question... As AI stacks continue to grow, what's the smarter long-term strategy?👇
    One unified platform100%
    Best-of-breed tools0%
    Hybrid approach0%
    It depends0%
    2 votesFinal results
  • @NICELtd
    NiCE
    @NICELtd
    Aug 29
    The biggest risk with AI in healthcare isn't capability. It's accountability. As regulations evolve, health systems need AI that's transparent, governed, and auditable, not just intelligent. Can you prove your AI acted responsibly? Read Marcus Garcia's latest:
    Healthcare AI Governance: Closing the Accountability Gap | NiCE
    From nice.com
  • @NICELtd
    NiCE
    @NICELtd
    Aug 26
    80% less time spent searching manuals. 12,000+ conversations. 99% success rate. Bosch Mobility's AI chatbot is turning technical support into a two-minute conversation. AI at scale. It's a Fact.
    00:00
  • @NICELtd
    NiCE
    @NICELtd
    Aug 26
    From bold ideas to real conversations about what's next for customer experience, the Manila stop on the #NiCEWorldAPAC tour delivered energy from start to finish. Thanks to everyone for making it a great one. The future of CX is being built together, one city at a time.