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The Transport Office PC Crashed Every Afternoon Because Nobody Ever Signed Out
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The Transport Office PC Crashed Every Afternoon Because Nobody Ever Signed Out

#sergueyshinder #itoperations #desktop #troubleshooting
2 min read
Our Service Desk Scored Ninety Four Percent and Never Asked Anyone at a Depot
serguey_shinder_4ab9b87b1 profile

Our Service Desk Scored Ninety Four Percent and Never Asked Anyone at a Depot

#sergueyshinder #itoperations #servicedesk #metrics
2 min read
Our Clocking Terminals Ran Seven Minutes Fast and a Driver Noticed Before We Did
serguey_shinder_4ab9b87b1 profile

Our Clocking Terminals Ran Seven Minutes Fast and a Driver Noticed Before We Did

#sergueyshinder #itoperations #networking #payroll
2 min read
Our Support Contract Promised an Engineer the Next Day and the Part in Six Weeks
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Our Support Contract Promised an Engineer the Next Day and the Part in Six Weeks

#sergueyshinder #itoperations #hardware #suppliers
1
2 min read
Our Peak Season Laptops Came Out of the Cage Unable to Join the Network
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Our Peak Season Laptops Came Out of the Cage Unable to Join the Network

#sergueyshinder #itoperations #devices #contactcentre
2 min read
Our Board Meetings Started Twelve Minutes Late Because of the Screen
serguey_shinder_4ab9b87b1 profile

Our Board Meetings Started Twelve Minutes Late Because of the Screen

#sergueyshinder #itoperations #servicedesk #workplace
2 min read
Depot Callers Waited Eleven Minutes While a Third of Our Agents Had Nothing to Do
serguey_shinder_4ab9b87b1 profile

Depot Callers Waited Eleven Minutes While a Third of Our Agents Had Nothing to Do

#sergueyshinder #itoperations #servicedesk #telephony
2 min read
Our Freezer Scanners Were Dead by Ten Because Nobody Counted Battery Charges
serguey_shinder_4ab9b87b1 profile

Our Freezer Scanners Were Dead by Ten Because Nobody Counted Battery Charges

#sergueyshinder #itoperations #hardware #warehouse
1
2 min read
We Were Paying Every Month for Six Hundred SIM Cards Nobody Was Using
serguey_shinder_4ab9b87b1 profile

We Were Paying Every Month for Six Hundred SIM Cards Nobody Was Using

#sergueyshinder #itoperations #telecoms #assetmanagement
2 min read
Every Ninety Days Our Service Desk Had the Same Bad Week
serguey_shinder_4ab9b87b1 profile

Every Ninety Days Our Service Desk Had the Same Bad Week

#sergueyshinder #itoperations #servicedesk #identity
1
2 min read
Every Depot Signs In at Six and We Had Sized for the Hour
serguey_shinder_4ab9b87b1 profile

Every Depot Signs In at Six and We Had Sized for the Hour

#sergueyshinder #itoperations #capacity #performance
2 min read
A Third of the Scanners Sent Back as Faulty Had Nothing Wrong With Them
serguey_shinder_4ab9b87b1 profile

A Third of the Scanners Sent Back as Faulty Had Nothing Wrong With Them

#sergueyshinder #itoperations #hardware #servicedesk
2 min read
Our Tickets Closed Themselves Before the Night Shift Came Back
serguey_shinder_4ab9b87b1 profile

Our Tickets Closed Themselves Before the Night Shift Came Back

#sergueyshinder #itoperations #servicedesk #shiftwork
2 min read
Nineteen of Our Shared Mailboxes Were Being Read by Nobody
serguey_shinder_4ab9b87b1 profile

Nineteen of Our Shared Mailboxes Were Being Read by Nobody

#sergueyshinder #itoperations #email #servicedesk
2
2 min read
The Printer That Decides Whether a Lorry Leaves Was Bought Like Stationery
serguey_shinder_4ab9b87b1 profile

The Printer That Decides Whether a Lorry Leaves Was Bought Like Stationery

#sergueyshinder #itoperations #endpoints #logistics
2 min read
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