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Articles by Kim
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Learn to build. Learn to sell. IWD 2023. 😎
Learn to build. Learn to sell. IWD 2023. 😎
Happy International Women's Day 2023! The day/week/month gets more exciting every single year. Acknowledging upfront…
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An inside take on Mr Yum's US$65M / AU$89M Series ANov 30, 2021
An inside take on Mr Yum's US$65M / AU$89M Series A
Today, we announced our US$65M (AU$89M/£48M) Series A investment round. It is the 3rd largest Series A for an Aussie…
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3 is a magic number.Nov 17, 2021
3 is a magic number.
On November 16, 1920 Qantas was founded. On the same day in 1945, UNESCO was created.
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Mr Yum’s latest $11M funding from TEN13, AirTree Ventures, Patty Mills, Rüfüs Du Sol and more. 🚀Apr 19, 2021
Mr Yum’s latest $11M funding from TEN13, AirTree Ventures, Patty Mills, Rüfüs Du Sol and more. 🚀
Earlier today, we announced our $11M post-seed investment round. I’m so damn proud of the team for scaling up Mr Yum to…
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Kim Teo shared thisIf you’ll be at fine foods this morning - come say hi, I’ll be around this morning, see you down there! And don’t miss Tess Myers on Square’s panel at 11:30am!Kim Teo shared thisBig vibes for day one of Fine Food Australia! We are showcasing our new Reservations, Voice AI and Functions platform from August 31 - September 3 at MCEC, Melbourne at Australia’s ultimate B2B hospitality event. Come down to meet the team and see the full guest journey in action.
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Kim Teo shared thisVery excited to welcome Tobin Hartley as Director of Sales, ANZ as we launch me&u Reservations (with functions and voice AI). Sometimes it feels like you meet someone (usually at a pub), timing is perfect and the stars are completely aligned. This was one of those special times. 🌟 Adrian met Tobin through a parent group friend, his previous leader at Sevenrooms said "hire him without question", meanwhile we were venturing into a new product category and Fiona is going on mat leave. A few weeks at me&u and it feels like you've been here for many months. Super excited to have your energy, insights and conviction in the team. Can't wait to see you continue to crush it. 💪 Welcome Tobin! https://lnkd.in/g5kHTSUHme&u Appoints Tobin Hartley As Director Of Sales ANZ Ahead Of Reservations Pushme&u Appoints Tobin Hartley As Director Of Sales ANZ Ahead Of Reservations Push
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Kim Teo shared thisThe room was absolutely buzzzinngg in sydney last night. So proud! Thank you so much Elliot and Matt, you were phenomenal. 🙏 Brisbane tomorrow. Perth next week.Kim Teo shared thisSydney turned it up for our second stop in the Unwrapped tour around Australia ✈️ We packed out Rekodo, Barangaroo House in Sydney, a gorgeous waterfront venue overlooking the Darling Harbour. Huge thanks to our expert panel Elliot Solomon (CEO, Solotel) and Matt Zimmerman (Senior Loyalty Specialist, Allytic Minds) for getting real about personalisation, what actually works, what guests notice, and how AI is being used to sharpen retention and drive bums on seats. Thank you for joining us! Take a look at a few pics from the night as well: https://lnkd.in/gf4Dh2j9 Brisbane, you’re up next! Get your last minute ticket here: https://lnkd.in/gSF2e3i7
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Kim Teo shared thisFrom an idea in an SMS to a world first all-in-one Res, Voice AI and Functions product in a year. This is easily our biggest launch since we started. I am super proud for so many reasons, here are a few. Took a bet on ourselves. A year ago, we were very lucky to have a few of Australia’s most AI-forward engineers eager to build something significant. Not simple workflow automation tool, a module or a widget - they wanted to create a product that could be as big as, if not bigger than our core order & pay business. At the time, we couldn’t find examples of scale ups doing this - instead of waiting for others to prove it out, we made the bet and started early, before we could confidently say it was risk-free. AI has changed SaaS - unit economics, roles and team structure - we wanted to disrupt ourselves from ‘in the tent’, so we could apply first hand learnings to the way we build products at me&u. Thank you to Luca Bonelli and Ryan Hendler for being the first believers and to Jordon Hughes, Miguel De Andrade, Ben Fragiacomo and Ben Friebe for turning the bet into a genuinely impressive product. And to Stefan Kovacevic for being our day 1 GTM whizz and hype guy. We remained profitable. We wanted to prove it out without raising further capital so we could keep it stealth - we funded the build of this massive product out of revenue and continued to be profitable. It’s taken a significant amount of discipline to achieve this, big thank you to the leadership team and everyone at me&u. New standard for collaboration between the incredibly entrepreneurial team at me&u + co-design customer partners who have contributed hundreds of hours and whose belief never wavered. I have had the privilege of being on daily stand-ups, witnessing insanely fast iteration cycles, thinking about problems from first principles with a team of product, eng, sales and customers has been so cool. It has felt like a startup all over again. I’ve loved the collaboration - thank you so much to Solotel, Artemus Group and others we will name soon. Special shoutout to Elliot Solomon for the video. “If it works at Aria, it’ll work anywhere.” 🙏 Check out the full marketing video and customer interview: https://lnkd.in/g7piSzbQ Forbes Australia article: https://lnkd.in/g7-QwTeN
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Kim Teo shared thisEach year we bring hospo together for an all round good time - awesome panel speakers, share stories over food & drinks, and this year especially we’re dropping some pretty darn exciting new products 🔥 Our annual Unwrapped events around Australia are back - Melbourne 12 Aug Sydney 17 Aug Brisbane 19 Aug Perth 25 Aug Ticket link 🔗 https://lnkd.in/g-4ZzR5K Thanks in advance to all the speakers! me&u
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Kim Teo shared thisProud of Ryan Hendler for a feature in the The Australian Financial Review - very few get to say they’ve achieved this at 26 years old and even fewer as humble as Ryan. The interview speaks to how Ryan got from tinkering with GPT-3 to becoming Codex’s 12th highest usage user globally - and the impact of AI on his day to day work now “ninety per cent of my time is now spent talking to customers or the team. Every morning the team wakes up, and it’s not ‘what are we coding today’, it’s ‘what is the problem/solution we’re building today'?” Amazing talent has always been at the core of building great businesses - those who are curious, talented, hungry and customer-centric - this hasn’t changed with AI - it simply makes it 10x more true. These are actually Ryan’s best traits, AI puts a spotlight on them. I’m grateful to work with you (and many other talented individuals in the team)! 🙏 As a business at me&u, we’re just more ambitious with AI in our world. We are seeing significant efficiency gains and redeploying efforts into building solutions we didn’t previously have the capacity for. Can’t wait to share what we’ve been cooking up soon. 👩🍳 Link in comments
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Kim Teo shared this2 year anniversary of Andrei Miulescu’s passing. Every week I think to myself - you would have absolutely loved this AI supercharged world. You were hungry, curious and dreamed so big. Love you. I miss you heaps. ♥️
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Kim Teo shared thisCalling all founders under 40 - take a minute to sign this letter. Link in comments. There are roundtables taking place this week - let’s support it however we can. 💪 I’m writing this from Chicago, attending the national restaurant show with our US team and partners. Out of a hundred people I met over the last few days - there were 2 from Australia. Everyone else, impressed at the 20 hour travel effort to get here. Even those from UK or Europe travelled 8-9 hours. It reminded me how much extra effort Aussie founders & teams already have to make to build a global business. Back in Melb, our Aussie team are on morning calls with US and late night calls with UK. It’s already super hard. On balance, I and most of our team love living in Australia. We love raising our kids there. And am comfortable with paying 23.5% CGT. 47% would feel like the Australian government are holding up a big sign for us to leave. Anthony Albanese Jim Chalmers please don’t make it any harder. Thank you to whoever pulled this together - it wasn’t me, just spreading the word. https://lnkd.in/gVxRzfRh
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Kim Teo posted thisJim Chalmers, watched your budget speech last night and have also heard you have left the door slightly ajar to have a follow up conversation about startup equity CGT treatment - let’s make this happen. I empathise for the need to make housing more affordable, but seriously perplexed why Australia would want to decelerate innovation at a time when the world is putting two feet on the gas. The proposed CGT change (if startup equity is included) would roughly double the tax on a successful founder exit in Australia from an effective ~23.5% today to ~46-47% under the new rules. 🤯 The startup journey is already like eating glass a lot of the time - and while it’s not all about the money, this level of disincentive puts Australia on a back foot - and slowly but surely, entrepreneurs and their kids will leave. For the first time in ten years of building here, I'm asking myself a question I've never considered before. If I was starting again tomorrow, would I be starting in Australia? Honestly, Singapore (where I was born and my folks live), the US, and even NZ start to look very different. I’m also thinking about the downstream effects - equity gets harder to use to attract great early hires. I’ve had a bright and crazy ambitious 20 year old team member texting me tonight, worried about the outcome. It’s this next generation of founders who will get hit the hardest. The treasurer is apparently interested in consulting with stakeholders on the treatment of early-stage and start-up businesses in the new CGT mix because of the outcry. As a founder, employing 150 people here in Australia, I’m happy to be the squeaky wheel and chat with the Treasurer. Put that economics degree to work. 💪
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Kim Teo liked thisKim Teo liked thisICYMI: Last week was an absolute belter session for me&u Unwrapped Perth, with Mark Patterson, Andy Ngo and Laura Moseley sharing their insights on AI in hospitality. The panel was asked “What is one AI tool or hack you would recommend that every venue steals?” Here’s what they said (spoiler alert: no one said “that weird ChatGPT poster”). Melanie Richards Matthew Kerfoot Alexandre Payet Tess Myers Adrian Osman 🚀 Cameron McColl Kevin Upton Tobin Hartley Kim Teo Kerry Osborn
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Kim Teo liked thisKim Teo liked thisI was wrong. A few weeks back I said one in ten cafes (and restaurants) closed last year. It's closer to one in eight. One in 8.3, to be exact. I don't want to come across as a broken record, but operating a cafe is tough right now. And we all have something to lose. Because we all benefit and enjoy the amazing Australian cafe culture. I have a lot of respect for cafe owners and their teams doing an amazing job in this climate. They have to be near perfect. Great coffee, food, service, rosters, costs, social media, price adjustments... Everything. Please go to a cafe near you and give them a high-five (or a hug!)
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Kim Teo reacted on thisKim Teo reacted on thisCGT may have slipped out of the news cycle, but the risk of this policy ambiguity is starting to be felt on the ground. We get a pretty unique view from the field because we talk to people making this move daily, and we specialize in helping people to do it well. Capital Brief’s Harshdeep Kaur dug into the same trend a few weeks ago (https://lnkd.in/gfc7C6va). The thing that was flagged, but has shocked even me, was the speed. In June 40% of the people sitting around me on my flight to SF were relocating operators and founders. This week I spoke to someone who made a move decision and uprooted their life to move continents within a week. Founders and operators do speed very well, and they have applied it to this. Three months on, we think brand Australia has taken a real hit with ambitious young people, and the result is more of them looking overseas. A startup ecosystem is, as the name suggests, an ecosystem. It works a bit like Yellowstone did before the wolves came back (https://lnkd.in/gNfCVi4H). You don't get to break one part of it and expect everything else to keep running smoothly. If we've lost the faith of ambitious young Australians that this is a place worth building in, it’s a sizeable problem that will only compound. It shows up two and three steps downstream, in the operators, the senior engineers and the graduates who miss out on the reps they'd have gotten standing next to a founder who stayed.
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Intermediate Mandarin @ University of Melbourne
HKS Level III
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Matthew Knee
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I'm the CEO and Founder of Worknice, Australia’s most loved HR software for modern people teams. With over a decade of experience building successful SaaS businesses and employing thousands of people, I’m passionate about helping businesses build great workplaces.<br><br>Before Worknice, I co-founded Donesafe, a global leader in health and safety software, which scaled to over 2 million users and was acquired by HSI Group in 2020. Prior to that, I co-founded Silk, a specialist staffing firm that grew to employ more than 2,000 people.<br><br>I began my career as a management consultant at Deloitte and hold a Bachelor of Commerce from Curtin University and an MBA from UWA.
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The conversation around cloud has changed. The findings in the iTnews 2026 Cloud Covered Report point to a new reality: cloud is now the foundation for AI adoption, innovation and business transformation. And with that comes new complexity. "Australian organisations are forecast to spend more than $33.6 billion on public cloud services in 2026, a healthy 17.9 percent bump year on year, according to Gartner. Infrastructure-as-a-Service is growing fastest, rising 24.1 percent to $7.1 billion, driven largely by demand for GPU-intensive AI workloads". The questions organisations are asking today: ✅ "How do we understand what our AI initiatives are actually costing us?" ✅ "How do we maintain governance without slowing innovation?" ✅ "How do we gain visibility across multiple cloud platforms, SaaS services and technology investments?" ✅ "How do we ensure we're optimising the value from our technology spend?" For managed service providers, this shift presents both a challenge and opportunity. Customers increasingly expect strategic guidance, proactive insights and recommendations that go beyond a monthly invoice or usage report. For end customers, it means moving beyond simply tracking spend to understanding whether technology investments are delivering the outcomes they were intended to achieve. The era of reactive cloud reporting is ending. Tools and platforms such as Cloud Ctrl need to turn data into decisions that help leaders answer not just "What did we spend?" but "What should we do next?" As AI workloads grow and technology environments become more complex, visibility, governance and actionable insight will become critical capabilities for both service providers and the businesses they support. Read the report here https://lnkd.in/gz62wUtf
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𝗦𝗮𝘀𝘀 & 𝗕𝗶𝗱𝗲 𝗰𝗹𝗼𝘀𝗶𝗻𝗴 𝗶𝘁𝘀 𝘀𝘁𝗼𝗿𝗲𝘀 𝗮𝗻𝗱 𝗴𝗼𝗶𝗻𝗴 𝗱𝗮𝗿𝗸 𝗳𝗼𝗿 𝗮 𝗿𝗲𝗹𝗮𝘂𝗻𝗰𝗵 𝗶𝘀𝗻’𝘁 𝗷𝘂𝘀𝘁 𝗮 𝗯𝗿𝗮𝗻𝗱 𝘀𝘁𝗼𝗿𝘆. 𝗜𝘁’𝘀 𝗮 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗮𝗹 𝗼𝗻𝗲. Once a hallmark of Australian fashion, the label is now being paused and repositioned inside Myer’s growing portfolio strategy under Olivia Wirth. Heritage alone no longer guarantees relevance. Even brands with deep cultural and brand equity need a clearly defined role within a broader system, channel strategy, customer segment, and loyalty ecosystem. Department stores are quietly becoming brand platforms. Myer isn’t just curating ranges anymore. They're building, relaunching, and retiring brands as part of their portfolio assets. Sass & Bide, Marcs, David Lawrence, Just Jeans, Portmans, this is less about fashion cycles and more about capital allocation and customer lifetime value. Physical presence is being treated far more deliberately, being optimised by pulling concessions, closing standalone stores and resetting online. The interesting question isn’t whether Sass & Bide can be revived. It’s if legacy brands can be re-engineered to work inside modern retail operating models, loyalty programs, and portfolio strategies, without losing what made them matter in the first place? I doubt this willbe the last reset we see. #Myer #Sass&Bide #Retail #AustralianRetail #BrandStrategy #DepartmentStores #RetailLeadership
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Cyber Networks
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Regional businesses across Australia are scaling faster - thanks to smart digital tools and remote-ready APIs. Manage nationwide operations from a single hub Connect teams, tools, and data seamlessly Technology isn’t just a convenience anymore - it’s a growth engine for every postcode. Empower your region with the right digital stack. #DigitalTransformation #RegionalBusiness #SmartTools #APIPowered #BusinessConnectivity #RemoteOps #GrowAnywhere #TechForGrowth #AUSInnovation #CyberNetworks
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With Dexus’ recent 25% acquisition of Westfield Chermside, Loculyze took a quick look at what our models tell us about how this exceptional retail destination works. A few highlights: 1) Trade area dominance: The centre strongly dominates Brisbane’s northern suburbs, drawing trade from as far south as the Brisbane River and extending deep into the northern growth corridors. 2) Customer engagement: Average frequency of visit sits at 14 visits per year across the full 1.1M customer base, rising to 35 visits annually in the Primary Trade Area — underlining the centre’s central role in the local community. Dwell time is also up nearly 7% year-on-year, showing customers continue to value the offer. 3) Sales performance: Based on customer volume, engagement, and spending power, our models estimate annual sales of $1.32B. The centre reported $1.35B last December, and we expect results of around $1.4B when the next figures are released — a strong validation of performance and a credit to Scentre Group’s management. 4) Trade area dynamics: Growth across the broader trade area remains consistently strong. We do see some sales erosion in the Primary Trade Area (likely everyday-needs driven), as well as to the south around Fortitude Valley and inner-city suburbs. 5) Headwinds: Population growth, weighted by sales origin, is tracking slightly below the national average over the 5–10 year horizon. Overall: Westfield Chermside stands out as one of the strongest retail assets in the country.
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Bellinda Li
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💥 Australia’s housing market just hit another record! In the past 5 years, total residential value has jumped from $7.25 trillion to $11.6 trillion. 👉 That’s an increase of $4.35 trillion — the equivalent of adding 1.7 times Australia’s GDP. 👉 In just the last 3 months, housing stock added $213 billion in value — enough to “rebuild” a city the size of Brisbane. 👉 Today, the total value of housing across Australia is higher than the combined market cap of the ASX Top 50 companies (including CBA, BHP, NAB, and more). What’s driving this surge? 3 consecutive rate cuts → lifting buyer confidence Investors returning → new lending up 3.5% Second-tier cities leading → Brisbane, Adelaide, and Perth growing nearly 10% year-on-year 🏡 Housing in Australia isn’t just shelter — it’s the country’s largest wealth reservoir. Spot the trend, act early, and the future becomes lighter to carry. ✨ #BellindaInsights #WinsproBA #RealEstateAustralia #PropertyInvestment #AustralianHousing #InvestmentStrategy #Brisbane #Adelaide #Perth #HousingMarket #WealthBuilding
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