Technical Writer

Job Title: Technical Writer

Location: Remote

Start Date: 3/16/2025

End Date: 8/16/2026

Job Description & Skills:

Overview:

Our client is seeking two Technical Writer (2) to support our enterprise-wide ERP / HCM transformation from PeopleSoft to Oracle Cloud HCM. This role will play a critical part in translating complex

HR business processes into clear, user-friendly documentation that empowers our employees to confidently perform tasks in the new system.

Key Responsibilities:

• Analyze and document how HR tasks currently performed in PeopleSoft will be completed in Oracle Cloud HCM, ensuring clarity, consistency, and accuracy.

• Develop, format, and maintain documentation in the Oracle Knowledge Base, following established standards and templates.

• Rewrite technical or process-heavy materials into clear, concise, employee-facing language that supports self-service adoption and end-user success.

• Partner with functional SMEs, business analysts, trainers, and system experts to validate process steps and confirm accuracy of documentation.

• Manage documentation lifecycle—including versioning, updates, and archiving—to ensure content reflects the current state of system design and processes.

• Apply editorial best practices and ensure alignment with style guides, accessibility standards, and organizational tone.

Qualifications

• Bachelor’s degree in English, Communications, Technical Writing, Human Resources, Information Systems, or related field.

• 5+ years of experience (7-10+ for senior TW) in technical writing, instructional design, knowledge management, or documentation development.

• Prior experience with ERP or HCM systems (Oracle Cloud, PeopleSoft, Workday, or SAP) strongly preferred.

• Experience writing for knowledge bases or self-service portals is highly desirable.

• Exceptional writing, editing, and organizational skills.

• Ability to translate technical system steps into approachable, plain-language instructions.

• Familiarity with HR business processes (hire, transfer, termination, time, benefits, etc.).

• Proficiency in Microsoft Office Suite, Oracle Knowledge Base tools, or comparable platforms.

Preferred Attributes

• Strong collaboration and communication skills with both technical and non-technical stakeholders.

• Eye for clarity, consistency, and usability in employee communications.

• Comfortable working in a fast-paced project environment with evolving priorities