Program Manager

Program Manager – Electronics Manufacturing (Supporting Artificial Intelligence Industry)

📍 Location: San Jose, CA

🕒 Employment Type: Full Time

📈 Level: Mid-Level

💰 Compensation: $90,000 – $100,000 (Exempt)

Applicants must be US Citizen or Green Card

About the Role

We are partnering with a global electronics manufacturing organization to identify a Program Manager who will lead customer programs across the full product lifecycle. This role is highly cross-functional and customer-facing, supporting programs from design and development through New Product Introduction (NPI), mass production, sustaining, and end-of-life (EOL).

The Program Manager will serve as the primary point of contact for customers while driving execution, schedules, cost, and overall program success in a fast-paced manufacturing environment.

Key Responsibilities

• Act as the primary customer interface throughout design, development, manufacturing, and service phases of NPI programs
• Establish and manage customer agreements, including scope, deliverables, schedules, and service levels
• Lead cross-functional teams across Engineering, Operations, Supply Chain, Quality, and Finance to ensure successful program delivery
• Develop, maintain, and communicate detailed program schedules, milestones, and deliverables
• Track program timing, resources, dependencies, and risks; drive accountability to timelines
• Prepare and support RFQ responses, including cost inputs, timelines, and feasibility assessments
• Develop and manage program budgets and cost models in collaboration with internal stakeholders
• Monitor key performance indicators (delivery, cost, quality, yield) to assess program health and implement corrective actions
• Identify program risks and lead mitigation planning related to schedule, cost, supply chain, and production
• Lead recurring program reviews and status meetings to ensure alignment and issue resolution
• Manage Engineering Change Orders (ECOs) and change control processes
• Secure capacity, materials, and manpower to support customer demand and production ramps
• Ensure global supply chain readiness and support resolution of site or supplier disruptions
• Drive continuous improvement initiatives focused on efficiency, cost, and quality

Qualifications

• Bachelor’s or Master’s degree in Engineering, Supply Chain, Business, or related field (Master’s preferred)
• 2–3 years of program or project management experience within electronics manufacturing, EMS, or related industry
• Strong understanding of NPI processes, product lifecycle management, and manufacturing operations
• Experience supporting global customers and cross-functional teams
• Proven ability to manage multiple priorities, complex programs, and tight deadlines

Preferred Skills

• Experience with RFQ processes, cost modeling, and contract management
• Knowledge of supply chain, capacity planning, and production ramp-up
• Strong communication, stakeholder management, and problem-solving skills
• PMP certification is a plus
• Bilingual in Mandarin and English strongly preferred

Why This Opportunity?

• Work with a well-established global manufacturing organization
• High-visibility, customer-facing role with strong cross-functional exposure
• Competitive compensation and the opportunity to grow within a complex manufacturing environment

Full Benefits: Health, Dental, Vision, 401k, PTO