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Prashant Sharma shared thisAgentic commerce is moving from recommendation to representation. This Payments Unbound feature framed the debate well: the upside is real—agents can reduce friction across high-choice categories as people progressively delegate tasks. But the pushback is equally real: when agents ingest untrusted inputs, reliability and prompt injection become gating risks—especially if the agent can initiate payment. That’s why the path forward isn’t “full autonomy” overnight—it’s building the trust and governance layer that makes delegation safe: clear identity, explicit intent, permissioning with limits and revocation, the right step-up authentication when it matters (potentially biometrics), and auditability with real recourse. https://bit.ly/3UzL14M
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Prashant Sharma shared thisAgentic commerce is moving from discovery to execution, and that’s where we come in. As agents begin to initiate purchases, in addition to recommending products, trust becomes the gating factor: who and what is acting, what was authorized, and how permissions are granted, limited and revoked. At J.P. Morgan Payments, we’re focused on building the trust and governance infrastructure needed for agents to transact safely at scale—translating these questions into practical operating models for merchants and helping convene shared standards the ecosystem can rely on. https://bit.ly/45t7PFu
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Prashant Sharma shared thisA decade ago, unlocking your phone with Face ID felt futuristic. Today, that same biometric layer is becoming central to how people authenticate, access, and transact across payments, loyalty, and access. The promise is compelling: fewer steps, less friction, and stronger protection against fraud. But adoption isn’t just a technology question—it’s a trust question. People need to understand what’s happening, why it’s happening, and how their data is used, with clear choice and consent. I recently shared my insights on a Payments Dive webinar where we discussed where the industry is headed. Read more: https://bit.ly/4flk77I
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Prashant Sharma shared thisGreat conversation at Mirakl Summit this week with Lindsey Cenzano (OpenAI), Tanmay Jain (Boston Consulting Group (BCG)), and James Williams (Mirakl) on the future of agentic commerce. Three takeaways I’m still thinking about: 1) Checkout is about to get compressed. Today’s journey—search → browse → compare → click → pay—assumes a human is driving. When agents transact on intent, the funnel collapses into a decision + execution moment. 2) Trust is the real gating factor. For years, payment systems were built to detect and stop bots. Now we need to identify, verify, and govern “good” bots—with clear permissions, controls, and auditability. No governance = no scale. 3) AI won’t just score risk—it will take action. We’ve used AI to generate fraud scores and hand them off. What’s next is AI that acts in real time across the full lifecycle: authorization, step-up, fulfillment, returns, and disputes. At JPMorganChase, we’re investing in the rails and data capabilities to make agentic commerce trusted and scalable. If you’re working on this space, let’s connect. #JPMorganPayments #AgenticCommerce #AI
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Prashant Sharma shared thisPayments aren’t just a checkout step anymore—they’re a trust signal, an identity layer, and increasingly an AI-powered growth engine. I am excited to be speaking at Mirakl Summit alongside leaders from Boston Consulting Group (BCG) and OpenAI about where commerce is headed—and what it takes to stay ahead. From my seat at J.P. Morgan, the conversation around trust, transparency, identity, and value is one I think about every day. Looking forward to our discussion. If you’ll be there, let me know—happy to connect. #MiraklSummit #JPMorganPayments #Payments #AgenticCommerce #AI
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Prashant Sharma shared thisIdentity verification is moving from “a moment” to “a continuous process.” The Payments Outlook report highlights a few points that feel increasingly non-negotiable: 🔹 Verified signals like biometrics matter 🔹 Behavioral patterns add the context 🔹 Authentication can happen in the background to reduce friction Explore where digital ID is headed: https://bit.ly/490XpiN
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Prashant Sharma shared thisYour chance to do your best work alongside a stellar team and an inspiring manager. Saad Khatri https://lnkd.in/grhmVDVf #jpmorganchase
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Prashant Sharma shared thisFrom browsing to buying: making agentic commerce real for merchants J.P. Morgan Payments and Mirakl are teaming up to make agentic commerce a reality for merchants. Mirakl Nexus handles AI-optimized product discovery and checkout. We're powering the secure, scalable payments infrastructure behind it. As agents move from browsing to buying, the differentiator won’t be ‘AI’—it will be governance: identity, consent, limits, and interoperability at global scale. Our job is to make that autonomy safe and auditable, with verified agent identity, user-controlled permissions, and bank-grade risk management built into every payment. The future of commerce is autonomous, and it needs a payments backbone built for trust and scale. https://lnkd.in/eRJsQfgY #AgenticCommerce #AI #Payments #DigitalCommerce #JPMorganPayments #MiraklMirakl Nexus & J.P. Morgan Payments Enable AI Agent CheckoutMirakl Nexus & J.P. Morgan Payments Enable AI Agent Checkout
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Prashant Sharma shared thisThe future of shopping is being shaped by agentic commerce and AI- transforming how consumers interact, discover, and transact. This insightful article from J.P. Morgan explores how intelligent systems are redefining the retail experience, creating new opportunities for personalization and efficiency. As leaders in the industry, it’s crucial to understand and embrace these advancements. The intersection of AI and commerce isn’t just a trend it’s a fundamental shift in how businesses and customers connect. I encourage you to read more about this exciting evolution: https://lnkd.in/gU8E_XRCAgentic Commerce: The Future of AI-Powered ShoppingAgentic Commerce: The Future of AI-Powered Shopping
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Prashant Sharma liked thisPrashant Sharma liked thisBack-to-school season is a great reminder that financial literacy is a lifelong skill, especially for students and young adults managing money more independently for the first time (or for anyone supporting them). Building strong habits early can help protect your finances for years to come. Start with the fundamentals: • Recognize common scams and red flags. • Protect your personal and account information. • Know what to do if something doesn’t feel right. Our team at JPMorganChase shares practical guidance for customers of all ages, including resources designed specifically for students and young adults in our Security Center. You don’t have to learn everything at once. Start with the basics, build confidence step by step, and keep strengthening your knowledge over time.
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Prashant Sharma liked thisPrashant Sharma liked thisAgentic commerce is getting the hype. I think PFM is somewhere less glamorous. I had Instinct order me a coffee over iMessage. Slick — it built the order and routed payment through Stripe Link so the merchant only saw a single-use card. But first I had to connect an agent, add a passkey, and hand over my account details and payment methods. For $2.81. Then I asked it to cancel my Claude subscription. It figured out where I was billed, pulled the plan and renewal date, and asked before touching anything. No payment rails. No card on file. No bank integration. No new trust required. That’s the wedge. The first jobs agents win probably aren’t the ones that need your wallet — they’re the ones nobody wants to do. Cancellations, refunds, disputes, downgrades, appeals, unsubscribes. Tasks where the alternative is a 20-minute hold or a retention flow designed to exhaust you. Earn trust on the annoying stuff. Payments come after. (And of-course I didn’t cancel Claude :)
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Prashant Sharma liked thisPrashant Sharma liked thisPolicy work is what keeps our industry moving forward. I’m reposting the below from a friend and colleague, Melissa Feldsher, who’s at the heart of an important policy topic: open banking. If you’ve ever linked your bank account to a budgeting or investing app, you’ve used open banking. As the CFPB considers its next Section 1033 proposal, the focus should be on consumer control, transparency and security. At Chase, we’ve invested to make data sharing safe for 25 million customers across 20,000+ apps. Policies like this are how we build trust and keep our ecosystem strong.Open Banking Should Focus on Consumer Control and Transparency | Melissa Feldsher posted on the topic | LinkedInOpen Banking Should Focus on Consumer Control and Transparency | Melissa Feldsher posted on the topic | LinkedIn
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Prashant Sharma liked thisPrashant Sharma liked this🌟 Celebrating 35 Years of AAdvantage® Loyalty 🌟 From August 30, 1991 → August 30, 2026, this journey has been defined by trust, service, friendship, and countless memories in the skies. I am deeply grateful to American Airlines for being more than a carrier — for 35 years, you’ve been a partner in every adventure, every takeoff, and every landing. To the dedicated teams who make loyalty feel like family, thank you for your excellence and care. Here’s to new horizons, continued journeys, and the friendships and experiences yet to come. ✈️ You are why we fly® — and I’m honored to be part of this story.
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Prashant Sharma liked thisPrashant Sharma liked thisThe agentic commerce demos keep getting better. Some of what was demonstrated around our Payments Partner & Analyst Day would have seemed far-fetched just a year ago. Of course, demos run on the happy path with a straightforward process and a purchase that completes. But real commerce isn't that smooth: a return, partial shipment, disputed charge and an order that looks legitimate but isn't, can all trip an agent that's only ever seen the happy path. An agent that can buy something impressive once is a demo. An agent whose mistakes your team can trace, explain and put right is something you can build for. Closing that gap isn't glamorous, but it's where wider adoption comes from and the unhappy path has to be as manageable as the happy one. The demos have made their point: agentic commerce is really coming down the line. But what happens soon will be less flashy and more operational: the merchants treating it that way are the ones I'd bet on.
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Prashant Sharma liked thisPrashant Sharma liked thisMy first mDL launch from the other side, and it was extra special since it’s my own state. Unfortunately, VA will soon be my former state, but that just means that I will soon be able to get another mDL from CA. 😜 Congrats to everyone who made this happen! https://lnkd.in/gzvWG5w4
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Prashant Sharma liked thisPrashant Sharma liked thisI've seen many technology waves up close and each time there's a moment when the conversation flips from “should we take this seriously?” to “what does this mean for us?” At the Payments Innovation Forum, it felt like agentic commerce is hitting that point. That’s usually the sign a technology is moving from something interesting to something businesses seriously need to think about. For business leaders, these are the four things I’d be asking my team this quarter: - Data: Your data is about to become a storefront. Who owns making sure your products show up and get selected, and do they have the mandate to fix it when it doesn’t? - Permissions: Who has the authority to decide what an agent may do on a customer's behalf and have you actually given it to them? - Risk: When an agent does what it is told but not what the shopper meant, whose name is on it? If it’s a committee then it’s not really anyone. - Customer experience: If an agent stands between you and your customer, what do you want to still own: the relationship, the transaction, or just the fulfillment? Although they all touch technology, they're mainly leadership questions and leaders can't wait for the technology to settle, the answers need to exist before agents arrive en masse. The people asking these now will be the ones with answers when it matters, and on current evidence, that point may be coming sooner than most think.
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Prashant Sharma reacted on thisPrashant Sharma reacted on thisFraud tactics evolve fast, so merchants need flexible solutions that adapt just as quickly. With J.P. Morgan merchant services, eCommerce businesses have access to the intelligence and tools they need to stay ahead of and fight fraud without slowing down trusted customers at checkout. https://lnkd.in/g7m-RvR4
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Zdeněk P.
CGI • 2K followers
Last week, I wrote about one of the challenges facing A2A payments: why should consumers change the way they pay if paying by card is actually more rewarding for them? Credit cards can offer cashback, miles, insurance or simply better cash-flow management. Lower transaction costs and instant settlement may benefit merchants, but they don't give consumers a reason to change their behaviour. Now, I read an article about this problem which shows that payment providers - and merchants themselves - are starting to address exactly this question. With Instant Bank Pay from Sionic, consumers pay directly from their linked bank account over RTP or FedNow. But there is an important addition: merchants can offer Perks such as cashback, discounts, or free products to customers who choose the A2A payment option. In other words, merchants might share part of the savings from cheaper payment acceptance with consumers. I find this particularly interesting because I don't think A2A payments will win simply because the underlying technology is faster or cheaper for merchants. Consumers need a reason to change an established behaviour - especially when the alternative is a card that already rewards them for using it. This may be where the next stage of A2A competition will happen: not only on transaction costs and infrastructure, but on who can turn those savings into consumer benefits. More on Sionic’s approach: https://lnkd.in/dWTV_iaW #InstantPayments #A2A #Payments #Wero #RetailPayments #OpenBanking #PaymentInnovation #Banking
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Umberto Bajardi
PayPal • 3K followers
PayPal is acquiring Cymbio, a platform that connects merchants’ inventory to leading agentic surfaces. #AgenticAI is scaling! Cymbio's technology will enable #StoreSync, one of ayPal's agentic commerce services. Store Sync makes merchants' product data discoverable within AI channels, and it includes the ability to seamlessly drop orders to their existing fulfillment and management systems. Importantly, merchants remain the merchant of record and retain customer relationships and control over their brand. Welcome to the Cymbio's team! https://lnkd.in/dWGhQv_S
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Ritesh Kumar
ARCON • 15K followers
Banks in India are entering a new ATM outsourcing/RFP cycle where most new deployments are shifting from conventional ATMs to cash recyclers, driven by cost, uptime and vendor-risk lessons from the 2025 AGS Transact disruption. Executive summary: - Banks have floated RFPs for ~17,350 machines over the next six months (up to Q1 FY27), signalling a fresh deployment/refresh cycle. - ~13,100 of these RFPs are for cash recyclers (75%+ of planned installs), indicating a strong pivot to recycler-led deployment strategy. - Large PSU banks are prominent in the pipeline: Union Bank of India, Bank of India, Canara Bank and Indian Bank together account for 8,000+ machines. - The 2025 collapse of AGS Transact (once operating ~40,000 ATMs) forced banks to shut older units and/or migrate vendors, accelerating tech refresh and outsourcing decisions. - Total installed base (ATMs + recyclers) dipped to ~207,000 at end-November vs ~215,000 a year earlier, but ET frames this as tech transition rather than “cash infrastructure retreat.” Current status (what’s really happening): - India’s ATM estate is in a “replace/upgrade + vendor-migrate” phase rather than a simple expansion phase, with cash recyclers becoming the default for new rollouts because they can recycle deposited cash for withdrawals, improving uptime and reducing replenishment needs. - The market is also reacting to concentration risk exposed by AGS Transact’s failure; banks are now explicitly prioritising vendor stability, technology capability and long-term unit economics over just adding locations. Implications for ATM managed services: - Managed services demand shifts from “ATM uptime” to “availability + cash efficiency”: recyclers change the operating model (lower replenishment frequency, different cash forecasting, different FLM/SLM profiles). - Vendor due diligence and resilience become front-and-centre in RFP scoring (financial strength, subcontractor controls, cash logistics continuity, spares strategy, SLA governance), reflecting post-AGS risk learning. - Outsourcing intensity is likely to rise in 2026 because the RFP cycle is reopening and banks expect greater outsourcing activity after 2025 disruptions. - PSU-bank recycler tenders called out in the article (next six months) create near-term capacity pressure on OEMs/MSPs/CIT partners—especially for rollouts, first-line maintenance, and cash operations scale-up. Useful data points to look at: - RFP pipeline: ~17,350 machines up to Q1 FY27. - Mix: ~13,100 cash recyclers (75%+). - Named near-term recycler tender volumes: Bank of India ~3,700; Union Bank ~2,000; Canara Bank ~1,500; Indian Bank ~1,006. - Installed base: ~207,000 end-November vs ~215,000 a year earlier (ATMs + recyclers). - Disruption driver: AGS Transact previously operated ~40,000 ATMs (highlighting systemic vendor concentration risk). #ATMs #CashRecyclers #India #CMS #AGS #SBI #NPCI #RBI #Opportunity #CashinCirculation #RFPs #Banks #WLAs #VISA #RuPay #MasterCard
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Chiku Dora
Equitas Small Finance Bank • 2K followers
In online card payments, ACS (Access Control Server) is the issuer bank’s authentication system used in 3-D Secure (3DS). It is part of secure payment programs run by card networks like: Visa (Visa Secure) Mastercard (Identity Check) American Express (SafeKey) The ACS is responsible for: * Verifying the cardholder’s identity * Performing fraud/risk analysis * Returning authentication results to the payment network Functional Flow of ACS (3DS 2.x) Below is the end-to-end functional transaction flow in simple technical steps. Cardholder Initiates Payment 1. Customer enters card details on merchant website/app.Merchant sends payment request to payment gateway. 2. 3DS Authentication Request Triggered Gateway sends an authentication request to the Directory Server (DS) of the card network. DS identifies the issuing bank and routes the request to that bank’s ACS. 3. ACS Risk Evaluation (Core Functionality) Inside the ACS, the following hapaypens: Data Received: Card details (tokenized) Transaction amount Merchant ID Device information IP address Browser/app data Historical transaction behavior ACS Processing: * Risk scoring engine (fraud detection) * Device fingerprint analysis * Velocity checks * Geo-location verification * Behavioral analysis 4. Challenge Flow (If Required) If ACS decides Challenge Required: ACS sends challenge to customer via: SMS OTP Banking mobile app push Biometric (fingerprint/Face ID) Customer responds. ACS validates response. 5. Authentication Result Sent Back ACS sends back: Authentication status (Y/N/A/U/R) CAVV / AAV cryptographic value ECI indicator Flow: ACS - Directory Server- Gateway - Merchant 6. Final Authorization Merchant sends authorization request (including authentication data) to the card network. Issuer then: Approves Declines EMV 3DS protocol compliant JSON message handling TLS encryption 7. Database Layer Encrypted storage Session tracking Audit logging Directory Server- Gateway- Merchant - Authorisation. #ACS#3DS#Gateway#Payment
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Ken Palla
3K followers
What the US Federal Reserve Bank Suggests Banks Do to Prevent Consumer Scams Some controls they recommend banks deploy: ✅ Provide customer education to help spot scams ✅ Identify and delay suspected scam-related transactions ✅Consider using preventive technology solutions, such as behavioral biometrics and active caller detection, for additional scam signals ✅ Identify and close money mule accounts Are these controls in your consumer scam strategy playbook, especially mitigation of money mule accounts. American Bankers Association Bank Policy Institute California Bankers Association https://lnkd.in/g46hV4fd
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Jim Irish
Wells Fargo • 5K followers
Fiserv revamps core banking platforms with AI Fiserv is using AI to power its core banking platforms while developing new solutions to enhance bank operations and drive partnerships. The fintech continues to make strides in embedding AI into its DNA platform, which is a centralized database designed for financial institutions. AI helps streamline product upgrades and “modernize” Fiserv’s technology platforms,” Chief Executive Mike Lyons said during today’s fourth-quarter earnings call. Fiserv is also […] The post Fiserv revamps core banking platforms with AI appeared first on FinAi News. https://lnkd.in/gZjRUYcc via FinAi News https://finainews.com/
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Michael Baker
Business Travel News • 4K followers
Mastercard in April launched a program through which banks using its Virtual Card Number technology could more simply embed the technology in third-party systems including HRS. That enables HRS to issue virtual payments from any of the more than 90 issuers in the program through a single integration with Mastercard, rather than having to do an integration with each individual bank, according to HRS VP of payment consulting Alex Olsen.
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Sachin Kulkarni
Fiserv • 23K followers
“Acquiring StoneCastle is an important step forward in our strategy to help FIs optimize their balance sheets, which will enable them to do more in the communities they serve,” said Andrew Gelb Head of Financial Solutions at Fiserv. “We believe this further sets Fiserv apart in core banking by enabling institutions to custody cash supporting FIUSD stablecoins, while unlocking new value and accelerating innovation across the financial ecosystem,” adds Takis Georgakopoulos, COO at Fiserv. #fiservproud #fintechinnovation
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Stephan Lorenz
Capco • 2K followers
Pre-payment KYP: Getting ahead of the cross-border payments weak link Cross-border payments remain vulnerable — fraud, misdirected payments, and reversals continue to challenge banks and corporates. The next frontier is pre-payment Know Your Payee (KYP) — verifying beneficiary data before payment execution. What does it mean banks and payment service providers: 🧭 Gap assessment: Start with a precise audit of current payee-verification capabilities — across domestic vs cross-border flows, internal/external checks, data quality, API readiness. 🔍 Design the front-door check: Define how and when KYP logic is applied (e.g., payee name matched, sanctions check, risk scoring) for cross-border corridors. ⚙️ Operate hybrid flows: Recognise that many banks must support legacy flows while onboarding pre-payment KYP modules — ensure fallback, exception logic, and governance are defined. 📊 Data-driven resilience: Rich verification data (account name, institution, geo-location, alias lists) must feed into analytics and be integrated into risk frameworks. 🤝 Stakeholder orchestration: Success requires coordination between Treasury & Cash management, Operations, Fraud teams, Compliance, Product — build a cross-functional roadmap. Key takeaway: For banks serious about reducing cross-border payment risk and cost, pre-payment KYP isn’t optional — it’s now a strategic capability. Design early, build smart, govern well. #Payments #CrossBorder #FraudPrevention #KYP #Consulting #FinancialServices #RiskManagement
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Nibras Adambawa
For over a decade, I have… • 6K followers
𝐓𝐡𝐞 𝐌𝐲𝐭𝐡 𝐨𝐟 "𝐌𝐮𝐬𝐭-𝐖𝐢𝐧" 𝐑𝐞𝐭𝐚𝐢𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐬 𝐈𝐬 𝐂𝐫𝐚𝐜𝐤𝐢𝐧𝐠. If retail banking doesn’t work in India, where does it work? The pullback narrative suggests that Standard Chartered sees limited returns in scaling broad, mass-market credit card businesses in India. Instead, the bank appears to be reallocating capital toward areas where it holds stronger competitive advantages (wealth management, corporate banking, and international banking) while optimizing its retail footprint rather than exiting the market outright. This strategy mirrors moves seen elsewhere. In Sri Lanka, Standard Chartered is selling its retail franchise to DFCC Bank; in Uganda to Absa Bank; in Zambia to First National Bank (FNB); and across Tanzania, Angola, Cameroon, Gambia, Sierra Leone, and Zimbabwe to Access Bank. Operations were wound down in Jordan and Lebanon. India joining this list was not widely anticipated, but recent developments suggest a similar recalibration may be underway. Bloomberg has the full story. Take a look. #Banking #CapitalAllocation #India #RetailBanking #CreditCards #Strategy #GlobalBanking https://lnkd.in/gZBD8CyU
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Sripriya Senthilkumar
FIS Global Business Solutions… • 6K followers
Cyberthreats and fraud now account for more than half of annual losses for banks. It’s a staggering figure, but new research suggests AI could be the key to turning the tide. In his latest article, Hashim Toussaint, SVP, Retail Digital and Open Banking at FIS®, explores how financial institutions are using AI to identify patterns, mitigate risks and enhance customer experiences. Read the full article to learn how flexible technology stacks and strategic partnerships are helping banks build resilience and drive efficiency. http://spr.ly/6043hR4nF #AI #Banking #Fintech #Cybersecurity #FintechInsights
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David Luther
Corserv Solutions, Inc. • 1K followers
Self-issuing your bank's credit cards can create a program that meets your bank's standards. You can decision applications quickly and set credit lines adjusted by your knowledge of your customers. You'll have better card products, features and service for your customers with higher margins for your bank.
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Satyan Avatara
PNC • 2K followers
EMVCo is preparing what could be the biggest shift in card payments since tap-to-pay: a universal standard for how AI agents complete purchases. Autonomous shopping bots are already boosting conversion for power users by a wide margin, but they’ve lacked a simple and secure way to actually transact. That gap is finally closing. A new agent-present category will sit alongside card-present and card-not-present transactions. It allows AI agents to pay using delegated authority, with limits set by the user and tied to biometric authentication. There are no clunky 3DS detours and no added friction. Checkout simply flows through secure EMV tokens running in the background. Merchants will validate an agent’s credentials against a global EMVCo standard. When an agent meets the requirements, issuers take on the risk. When it doesn’t, liability remains with the merchant. This clarity helps prevent a patchwork of proprietary solutions and keeps the ecosystem interoperable across emerging protocols like x402, ACP, A2P and the existing card networks. By bringing together FIDO, SRC and network tokenization, EMVCo is moving autonomous commerce from early experimentation into real, scalable infrastructure. Developers, merchants and issuers should be watching closely. Agentic payments are about to reshape risk models, authentication flows and the consumer experience. Here’s the latest:
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