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Marc Benioff shared thisWe just delivered one of our best quarters ever at Salesforce, outperforming across every key metric. 📈 $11.3B Revenue. +11% 💰 $33.5B cRPO growth. +14% 🚀 $5.90 Non-GAAP EPS. +103% 💵 $15.2B TTM Free Cash Flow 🤖 $3.9B Agentforce + Data 360 ARR ⚡ 7.0B AWUs delivered all-time 📊 Raising FY27 guidance to $46.1–$46.4B 🔥 3.2B AWUs in Q2 (+97% Q/Q) 🔗 6x growth in MCP calls 🤝 Customer attrition near all-time low Despite all the talk of a SaaSpocalypse, we’re seeing just the opposite. Net new AOV growth is the strongest it’s been in four years; attrition is near its lowest level ever; seats are growing, customers are upgrading to higher tier offerings; and agentic use of our platform is surging. AI isn’t replacing Salesforce. It’s unlocking more value across our platform. With this momentum, and Contentful and Fin joining Salesforce in Q3, we’ve raised our FY27 revenue guidance by $300 million in constant currency. We also announced Claudeforce, an exciting expansion of our partnership with Anthropic. Claudeforce combines Claude's extraordinary intelligence and reasoning with the trusted data, workflows, business logic, and governance businesses rely on. Powered by AIforce, our enterprise AI harness, Claudeforce brings the two together in a dynamic interface that makes Salesforce available wherever you work. This is the future of enterprise software. What Claudeforce changes today: • Instant Grounded Intelligence — ask complex enterprise questions and get real-time, trusted answers. • App & Agent Builder — deploy custom workflows, agents, and secure apps on the fly. • Action-Oriented — trigger live enterprise actions and get work done, not just summaries. • Ironclad Governance — Zero Data Retention, full trust boundary, Salesforce-certified by default. Probabilistic models alone can’t run a company. Deterministic systems alone can’t reason. Claudeforce fuses Claude’s reasoning with Salesforce’s trusted data and controls. The AI is the interface. This is how every business will run. See it at Dreamforce.
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Marc Benioff shared thisDon't code alone. 🚀 Slack Code is live — and it’s where humans and agents can plan, write, and review code together. All you have to do is tag an agent and Slack creates a dedicated channel for your work, while pulling in your team. Everyone can see code diffs, planning docs, or a live HTML preview right there in the channel. No specialized tools, no leaving Slack. We're launching with agents from Anthropic, OpenAI, GitHub, Cognition, and Vercel — and more on the way. We originally built Slack Code as an internal feature for our own engineers, and we've already found that it makes our own work faster. Our teams are spinning up code channels, moving from idea to merged PR, and closing them out — often within the same day. This is real multiplayer coding. Check out the video below for more, and come see it in action at Dreamforce!
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Marc Benioff shared thisAgentforce is trusted where trust matters most. Agentforce 360 – Salesforce’s complete portfolio of trusted AI agents, data capabilities, and applications – has officially achieved Impact Level 5 (IL5) authorization and is now embedded into the Missionforce National Security platform. This is the Agentic Enterprise operating at the highest levels of national security, with Agentforce 360 now live across all defense and federal agencies. The U.S. Army Human Resources Command is leading the charge, deploying IL5-authorized Agentforce and supporting 9.2 million soldiers, veterans, civilian employees, and military families with 24/7 AI-powered HR support. At full scale, it will handle 55 million+ agent conversations per month, freeing HRC's 3,000+ analysts to focus on the complex decisions that matter most. This is what a force multiplier looks like: technology that shows up for those who serve. Thank you to the HRC team. We are grateful for your trust. 🇺🇸 https://lnkd.in/dWtNxes6Salesforce Secures IL5 Authorization for Agentforce, Army HRC First to DeploySalesforce Secures IL5 Authorization for Agentforce, Army HRC First to Deploy
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Marc Benioff shared thisIn a sport measured in milliseconds, speed matters – on and off the track. Formula 1 cars stream live telemetry, tracking everything from speed and tire pressure to track conditions, generating 1 million data points every single minute during a race. Previously, sending push notifications out to millions of global fans could take up to 20 minutes due to the sheer scale of their fandom. By moving to a unified platform with @Salesforce, F1 completely transformed how they handle fan data: • Race data is now customer-ready in just 3 seconds, allowing F1 to send millions of push notifications per minute to data-hungry fans. • "Your Tech Director" — a new AI agent built on Agentforce 360 — fans can now ask questions and digest complex technical rule changes instantly, without needing to switch between different apps. • F1 is building personalized conversational, real-time engagement that connects with fans. That’s how you take fan engagement from zero to 200 mph. This is the Agentic Enterprise in action! https://lnkd.in/dyGF8hNT'The art of the possible is becoming possible': How Salesforce is helping Formula 1 tackle its mountains of data to make it useful for fans around the world'The art of the possible is becoming possible': How Salesforce is helping Formula 1 tackle its mountains of data to make it useful for fans around the world
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Marc Benioff shared thisJensen Huang said it best: the world needs both frontier closed models and frontier open models. At Salesforce, we've been building in the open for years. Since 2018, Silvio Savarese and team have made our open-source models available for the world to use freely on Hugging Face including CodeGen, XGen, BLIP, Moirai, xLAM, and Merlion. Open innovation fuels progress and ensures AI technology benefits everyone, not just a few. AI will power every company and transform every industry, but that future depends on openness, transparency, and collaboration. Want to help us shape the future of open AI? We’re hiring top talent. Check out open roles on our careers page and join the team! https://lnkd.in/g5JQcQKxMarc Benioff shared thisI’m sharing a letter NVIDIA signed on why open models matter. AI will transform every industry, power every company, and be built by every country. Open models strengthen safety and cybersecurity, accelerate innovation and diffusion, and enable sovereignty. The world needs both frontier closed models and frontier open models.
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Marc Benioff posted thisToday, we expanded our commitment to America's Veterans, building the future of care for those who have served our nation. We will do our absolute best for them, and we’re grateful to the U.S. Department of Veterans Affairs for choosing Salesforce for their landmark $1.6B Agentic Enterprise vision. Through our Missionforce platform, we are partnering with VA leadership to empower 467,000 employees to transform how care and services are delivered to millions of Veterans and their families across the country. The more time a VA team member has to spend navigating fragmented systems means less time helping a Veteran. By uniting Agentforce, Slack, Data 360, MuleSoft, and Tableau into one trusted foundation, we’re streamlining operations across the department: • Slashing wait times: Moving VA towards its goal of slashing the time it takes for appointment confirmations from an average of 28 days down to just minutes when fully implemented. • Supercharging frontline staff: Deploying secure, HIPAA-ready AI agents to surface live answers, triage requests, and verify benefits automatically. • Connecting teams nationwide: Giving staff seamless access to real-time insights so they can focus on what matters most—the person in front of them. For us, this is far more than a technology deal. It’s an opportunity to serve those who have done so much for our country. Mahalo ❤️ https://lnkd.in/gzc8QiaP
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Marc Benioff shared thisGot ZDR? The currency of AI is trust. Three years ago, we launched the Einstein Trust Layer with Zero Data Retention (ZDR). We drew a hard, permanent line in the sand: your data is YOUR data. It is NOT our product. It is NOT our AI model suppliers' product. As we scale into the Agentic Era with Agentforce, that promise remains unbreakable. We’ve never used customer data to train AI models. Ever. Your data, metadata, workflows, permissions, customer history, business logic — the institutional memory and expertise of the people in your company — that's your unique DNA. It shows up every day in thousands of moments of judgment and action: how a claim is handled, how a mortgage is evaluated, how a drug trial is designed, how a security risk is escalated, how a customer service issue is resolved, how a production problem gets diagnosed. It's a compounding asset and learning loop that you own. Salesforce will never ask you to pour your company's DNA into someone's black box. Enterprise AI runs on trust. And trust means your data belongs to you. Your learning belongs to you. And the value AI creates belongs to you. Check out our post to learn more. https://lnkd.in/gWFYJNQg
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Marc Benioff shared thisAn incredible day of conversations and momentum at the AI for Good Global Summit. It was an honor to participate in the launch of the ITU AI for Good Global Commission alongside my co-chair, President Paul Kagame, and vice-chair, Doreen Bogdan-Martin. And it was great to be with Nicholas Thompson for a wide-ranging fireside chat on everything from the rise of autonomous agents to how companies must lead in the AI era. The message I kept coming back to all day is simple: This is a moment of profound responsibility. We cannot let AI become Social Media 2.0. Social media companies got a pass as children were hurt and society was damaged. That was just the warm-up act. We cannot afford to repeat those mistakes with AI. Every company must be held responsible for what they build. The pharmaceutical industry has strict liability frameworks if a drug harms people; AI must be no different. We cannot have ethics without real accountability. AI will only fulfill its extraordinary promise if we build it on a foundation of trust. As leaders, what we do next will define our legacies. Our values are what will bring value, and those values will determine how this technology unfolds. This is our opportunity, our obligation, and our shared responsibility. Thank you, Doreen, for bringing us all together and for championing AI for Good.
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Marc Benioff shared thisAI is the most profound technological transition in history, and our values have to guide every step. Today, I'm proud to co-chair the launch of the AI for Good Global Commission alongside Rwanda's President Paul Kagame and ITU Secretary-General Doreen Bogdan-Martin. The promise of AI is built on not only incredible opportunities for the growth of our economy, but on the foundation of trust that is required for our shared success. Governments can’t solve this alone. Companies can’t either – and that’s exactly why the commission exists. Our 40+ Founding Members bring together a multi-stakeholder coalition of leaders at the top of their fields across the public and private sectors. The group includes Heads of State and Government, industry CEOs, top tech executives, and the heads of critical UN agencies. This is a commitment to action where we are uniquely positioned to act together: • Strengthening AI infrastructure and bridging digital divides • Accelerating AI's impact on health, education, food security, and disaster response • Ensuring trust and safety across sectors and borders Our inaugural meeting takes place at the ITU AI for Good Global Summit on July 8 in Geneva. This is where we will set our agenda for the year ahead — and it's just the beginning. Much more to come! https://lnkd.in/g3TbTd57
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