“Over the course of several years and multiple strategic engagements, I've worked alongside Bertil in two capacities: as the founder of a consulting firm partnering with Cloudflare, and more recently as a colleague at Cloudflare. Across every shared account, Bertil was consistently the best version of what a Customer Success Manager should be. His defining quality is proactivity. Not the performative kind — the real kind. Bertil would regularly get ahead of renewal risks, flag adoption gaps, and connect customers to capabilities they hadn't yet asked for but clearly needed. He didn't wait for quarterly check-ins to add value; he was a constant, constructive presence in our customers' corners. What made him especially effective in our joint engagements was how seamlessly he collaborated with external partners. He treated our consulting team as an extension of the customer relationship, not a complication to it — and that made for dramatically better outcomes on the ground. Bertil is one of those rare professionals who earns genuine trust from customers and partners alike. Any team or customer would be lucky to have him.”
About
Experience & Education
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Google
View Bertil’s full experience
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Volunteer Experience
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Founder and Manager
Mud Monster
- Present 3 months
Children
Founded and managed an afterschool mountain biking program to promote outdoor fitness, confidence, and safety for children.
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Manager
Huck Racing Team
- Present 7 months
Health
Cyclocross and gravel racing team known for local rides and NorCal events.
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Room Parent
COLOR ME FRENCH PRESCHOOL LLC,
- 11 months
Education
CMF mission is to provide 2 to 3 years of high quality child centered education, in French, in a mixed aged environment. CMF aims to lay the foundation for children to later thrive creatively, socially, and academically.
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Gain Grow Retain Contributor
Gain Grow Retain
- 2 years 2 months
Education
Join the movement: GainGrowRetain.com
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Advisory Board
endPoverty.org
- 2 years 5 months
Economic Empowerment
endPoverty is a non-profit dedicated to transforming lives through microenterprise in Africa.
I am raising funds (B2B) and awareness around our Ubuntu "African Women Empowerment��� (AWE) project, which provides women the tools and resources they need to become change agents in their community. -
Secretary - Global San Francisco Toastmasters Club
Toastmasters International
- 3 years 2 months
Education
Global San Francisco Toastmasters Club meets every Tuesday from 6:30pm to 8:00 pm in the Suite 1210 on the 12th Floor at 582 Market Street in San Francisco.
globalsftoastmasters@gmail.com
globalsftoastmasters.toastmastersclubs.org
facebook.com/globalsftoastmasters?fref=ts -
Co-Founder, President - Mainland China
JDrinks China
- 2 years 5 months
Economic Empowerment
JDrinks is a young professionals network, where International, like-minded entrepreneurs and dynamic professionals meet to exchange ideas and promote networking across industries and sectors.
www.jdrinks.org -
Sourcing Director - Mainland China
Barefoot Acupuncturists
- 2 years 10 months
Health
Barefoot Acupuncturists offers an efficient and affordable medicine to society's poorest and least fortunate.
The organization aims to treat populations who have insufficient access to healthcare. In order to reach this goal, we open, operate and oversee low cost clinics in underprivileged areas.
Presently active in India's slums and villages, our project could be adapted and transposed to other countries or communities. -
Alliance Director - Mainland China
51Give
- 6 months
Children
51Give offers an easy way for all people of good will to donate money into different projects.
The platform provides its service for more than 40 China-registered charities and 500,000 users, collecting over 3,962,473.29 RMB from over 20,221 donors. -
Founder
Mud Monster
- Present 4 months
Children
Founded and managed an afterschool mountain biking program to promote outdoor fitness, confidence, and safety for children.
Languages
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English
Native or bilingual proficiency
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French
Native or bilingual proficiency
Recommendations received
50 people have recommended Bertil
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