Hadrius

“Artificial intelligence in compliance.” If those words sent a shiver down your spine, you’re not alone. Many CCOs feel they’re not up to speed on AI: what exactly it is, whether it’s a good thing, or how it’s changing compliance. The general impressions you hear out in the wild are no help either. Despite being the most talked-about technological development of the decade, much of the rhetoric around AI is, like everything else these days, overheated and without nuance. This week, we hosted a webinar dedicated to cutting through the noise. “AI in Compliance: What CCOs Need to Know” is a non-technical, zero-hype overview of the role AI has to play in compliance. If you’re interested in understanding more about how AI works — and how something that’s good at guessing can really help a CCO who has to get things right — check out this session. Link to the recap & recording in the comments.

Building a Customer Success org from scratch for 750+ customers taught me more about what prospects actually need than any sales training program ever could. The best sales strategy is deep customer empathy practiced through a consultative approach. For the past year, I've been on the ground at Hadrius working closely with some of the best RIAs and Broker-Dealers in the space, helping them navigate their regulatory obligations. Now, I'm incredibly excited to bring that exact perspective over to the sales side, helping firms solve their compliance challenges before they ever become customers. I'm deeply grateful to the entire team for their support, and to Thomas, Som, and Allen for their continued trust. I'm also thrilled for everything I'll learn working alongside our new Head of GTM. As I step into this new chapter, I know our Customer Experience org is in exactly the right hands with Benjamin who has 10+ years of RegTech experience to scale the team further. If you're an RIA or Broker-Dealer thinking about compliance software, or just want to catch up, my inbox is open. Always happy to be helpful in any way!

Introducing Hadrius’ integration with Microsoft Copilot. 🔥💬🚀 When an employee asks Copilot to draft a client email or summarize a portfolio, Hadrius now captures: → The employee the conversation maps to → Both sides of the exchange and which session they belong to → Which Copilot app the interaction happened in → The documents Copilot pulled in as context → Attachments and links, resolved and stored with the message All of it lands in the same instant message review queue as Teams and Slack, and is covered by your existing retention policy. If your firm has turned Copilot on and your surveillance stack hasn't caught up, get in touch with Hadrius and help us close the gap. We’re not done building industry-leading LLM governance, either. Stay tuned for more. 👀

What is artificial intelligence, exactly? A utopian salvation? A destroyer of work as we know it? Better yet, how is it supposed to help you in the compliance department? On Tuesday, August 25, Hadrius is cutting through the noise. Join us for “AI in Compliance: What CCOs Need to Know,” a non-technical overview of everything you wanted to know about how artificial intelligence is changing compliance but were too afraid (or too busy) to ask. You’ll learn: →  A practical framework for understanding artificial intelligence →  How AI is helping compliance today and in the future →  Ways to start practicing with AI now Beginners and skeptics welcome. Bring your questions. Save your seat here: https://lnkd.in/gTZEqKgb

Another week, another innovation making AI-native compliance more transparent and easier to navigate. 🚢 ⚒️ Hadrius’ Comms archiving now lets you navigate through AI-generated flags on emails in a much smoother way. When Hadrius flags an email, the review screen marks the passages the model cited, right there in the message. A counter shows how many there are and arrows step you through them. Clear the conversation and they go gray. Want to see more of what we’re building? See Hadrius for yourself at the link in the comments. 👀

When every compliance platform says they use AI, how is a CCO supposed to tell the difference between them? A decade ago there were fewer than 100 compliance point solutions. Today there are more than 4,000 products from 1,300 vendors. Financial firms are navigating through the density by reverting to familiar sourcing methods: 53% find vendors by word of mouth. Only 37% do research before signing. Compliance software shouldn’t be something you onboard after a referral and a demo. Not only is it an expensive decision to regret, three months into a three-year legacy vendor contract, but it foregoes a rare opportunity to transform your work for the better. That’s why we wrote down the five questions we think actually separate the platforms worth signing from the ones that demo well: → Who owns my data?  → How efficient does this make my review?  → How audit-ready will I be?  → How many solutions is this replacing?  → How will I be supported? These are the questions that surface when you’re hit with a $50/GB export fee or when you realize your “AI” marketing review is a dressed-up version of what you’ve already had for years. Link to “The CCO's Guide to Evaluating Compliance AI” is in the comments. Ask us all five.

Forward-looking CCOs are ready for agentic compliance to transform their work. “I actually think AI is the best thing that’s happened to our profession,” says Colleen Graham, Chief Legal, Compliance & Risk Officer at AlTi Tiedemann Global. “We now have time to understand the business, we can be a partner to the business, and we can shift from being a cop on the beat to a partner who helps shape the institution's character.” In Hadrius’ recent webinar, Ms. Graham and two fellow CCOs forecasted the work they’ll be doing after compliance AI helps them clear out the queue and take on the important work they’ve never had time to focus on. The panel agreed: 📈 AI clears the reactive queue so compliance can finally move upstream, sitting at the table when products are designed instead of flagging problems after the fact. ⚖️ The work that can’t be automated is judgment: deciding a firm’s risk appetite, weighing innovation against customer protection, and explaining to regulators why decisions were made. 🤝 A strong compliance culture becomes a competitive asset, driving better client relationships, easier partnerships, and lower regulatory scrutiny. Watch the full recording of “The Owner of Firm Integrity: Compliance After the Busywork” at the link in the comments.

Meet Matthew Myrick, Senior SRE at Hadrius. Matt owns the infrastructure, telemetry, and CI/CD behind the product. Every time a CCO opens Hadrius and exports three years of archived communications on demand, that is Matt’s handiwork. He’s also the mastermind behind our office Tradle competition this week, in which we competed to identify national economies based on their global exports. (cc Observatory of Economic Complexity - OEC) Off the clock: basketball, salsa, and a board game collection he does not lose at. We’re hiring engineers who care about doing the work compliance teams depend on. If you’ve memorized the countries of the South Pacific, even better. hadrius.com/careers

Data ransom is alive and well in compliance technology. Don’t believe us? Here are real quotes from people trying to switch away from a legacy vendor charging them a data export fee: “It’s a $70,000 hostage situation.” “That five-digit exit fee… I’m not even going to vent with you about that.” “I think they snuck it into a contract extension. It wasn’t in the original contract. It’s a good way to burn bridges with your customers.” We agree, which is why we never charge a data export fee to anyone. The better question is how this practice is even legal. With all of today’s data laws — and with the EU preparing to ban data export fees in January 2027 — why does the US allow it? Check out our blog post in the comments for a deeper dive, and get a look at how much a data export fee could be if you’re leaving a legacy vendor.