CommerceIQ

Today we are appointing Rahul Shah as CEO of CommerceIQ. I am moving into the Executive Chairman role. We spent the past year rebuilding CommerceIQ as an AI-native company: how we engineer, how we sell, how we service. We left behind the things that weren't working, which is easy, and some things that were, which is not. The foundation is in place. What is ahead is scale. And the market in front of us is bigger than the one we grew up in. The shelf is being rewritten right now. Shoppers are asking AI what to buy, and it answers in seconds with a handful of products. Getting picked means your content and your media working as one motion, on every retailer, every day. That is a machine problem, not a headcount problem, and the brands that solve it in the next 24 months will take share that does not come back. Rahul is the right leader to go deliver it for our customers! He has scaled companies through exactly this stage more than once, and he is the kind of leader people follow through a hard quarter, not just a good one. To our team and the 2,200+ brands that trust us, the best part of this story is still ahead.

I'm excited to share I will be taking on the CEO role at CommerceIQ Over the last six months, I've connected with customers who run e-commerce at the largest consumer brands in the world. Every conversation highlighted the same challenge. Hundreds of millions of shoppers now use AI to discover and select products to purchase. Brands must compete to show up well in those AI searches and convert by optimizing product content and by strategic use of their retail media spend. However, the traditional agency model cannot meet the speed and breadth that is now possible with AI. CommerceIQ is the agency alternative in the new AI era. With AllyAI, our Retail OS, brands get AI-native technology to work for them 24x7x365. In addition to our AI-native tech stack, we have the world's best retail experts and forward deployed engineers to help design and build the right strategy to optimize paid and organic together. To Guru Hariharan and the board, thanks for trusting me with this opportunity. To our team, I'm excited to work closely with you. To the 2,200+ brands that partner with us, let's help you win more sales in an era of retail shopping agents.

Thrilled to be named a finalist for the 2026 AdExchanger Awards! Being recognized among the organizations and teams driving measurable impact across the advertising ecosystem is a tremendous honor and a testament to the hard work and innovation of our team. Looking forward to celebrating with the best in programmatic media this September. https://hubs.ly/Q04vKWVH0 #AdExchangerAwards #AdTech #ProgrammaticIO

Amazon unBoxed is coming to San Francisco and CommerceIQ will be there! September 28–30 at Moscone West, Amazon Ads' flagship conference brings together the brands, agencies, and tech partners shaping the future of retail media. This year's theme is squarely on AI-powered advertising, full-funnel strategy, and closing the gap between media spend and real business outcomes. We'll be showing how large CPG brands use CommerceIQ (powered by AllyAI, our always-on AI operator) to connect retail media performance directly to sales and share on Amazon. If you're attending, come find us. Let's talk about what's actually working on Amazon right now. 👉 Learn more: https://lnkd.in/eRSs33iA #AmazonUnBoxed #RetailMedia #CommerceIQ #AllyAI #AmazonAds Katen Johal | Megan MacDonald | Courtney Macfarlane | Brandon Titmus | Joseph Elmquist | Jessica Shapp

We're excited to partner with RetailClub AI Festival, taking place September 22–24 in Huntington Beach. Retail is entering a new era, and the conversations shaping what comes next are happening here. We'll join more than 2,000 retailers, brands, technology leaders, and investors for three days focused entirely on AI's impact on retail. We'll be there with AllyAI, our always-on AI operator that helps CPG and grocery brands manage sales, content, retail media, and digital shelf performance across Amazon, Walmart, Instacart, and 1,450+ other retail endpoints,  turning fragmented data into fast, automated action. If you're attending, stop by our activation to see AllyAI in action. We'd love to connect. https://hubs.li/Q04v642_0 See you at #RetailClubAIFestival!

Amazon gave brands a nifty new ad type recently. When you opt in to "Prompts on REC” and their AI creative, you can serve an eComm ad with prebuilt, interactive Alexa prompts and your product as a dynamic ad unit. Which means when a shopper is browsing a third-party site and sees your ad, they can tap a question like "How much protein is in this?" ... land in a Alexa Shopping experience, get an answer, and buy, all without opening Amazon first. The content comes from what you've already built. Prompts are pre-generated and pre-cached, pulling from your Product Detail Pages, Brand Store content, and campaign keywords. This is one many tests from Amazon as they work to ensure Alexa is the consumers primary destination for product research. More on this here: https://lnkd.in/esij2d_B #RetailMedia #AmazonAds #AEO #DigitalShelf

4,000+ CPG leaders. One show. Las Vegas. CommerceIQ will be at Groceryshop 2026 (September 22–24, Mandalay Bay Convention Center), and we're bringing AllyAI. AllyAI is an always-on AI operator built for CPG and grocery brands navigating the shift to algorithmic retail. Sales, content, retail media, digital shelf performance, managed across Amazon, Walmart, Instacart, and 1,450+ other retail endpoints, turning fragmented data into fast, automated action. If winning at retail speed is on your agenda this fall, come find us at Booth #707. 👉 Book time with our team: https://hubs.li/Q04v1yJY0  #Groceryshop2026 #CPG #RetailMedia #DigitalShelf #CommerceIQ

50.9% of AI shoppers have walked away from a purchase after an AI assistant flagged a concern with the product. That's the new reality of ecommerce. Shoppers aren't just searching anymore: a third of Amazon queries are now questions, not keywords; and AI shopping assistants like Alexa for Shopping and Walmart's Sparky are answering them before a customer ever sees your product page. The upside is real: Alexa for Shopping customers spend 40% more per order, and Sparky shoppers build baskets ~35% larger than non-users. But only if your content actually answers the questions these assistants get asked. That's what Answer Engine Optimization (AEO) is for. And it builds on SEO, it doesn't replace it. In our latest blog post, we break down how brands can audit, prioritize, and rewrite product content so AI assistants recommend them instead of a competitor. Read the full post: https://lnkd.in/ec_G_GRg #AnswerEngineOptimization #AgenticCommerce #DigitalShelf #ecommerce #RetailMedia

📨 Yay, newsletter! Prime Day moved the calendar last quarter, and the Q2 numbers tell a more complicated story than the headline suggests. At the same time, Amazon is changing the rules. On July 27, every product title over 75 characters was set to be auto-rewritten by Amazon's AI. The window to stay in control of your catalog got an extension, but still: you should get title-compliant asap. In this issue: • What Q2 actually tells us about margin, fulfillment, and category performance • How to get your Amazon titles compliant with the 75-character limit • What Prime Day 2026 data reveals across the US, EU, and UK • How Pilgrim's Pride delivered +44% ad sales without increasing spend • Why retail media overspending is a digital shelf problem in disguise Enjoy. #newsletter #PrimeDay #ROAS #RetailMedia

Wrapping up at SUPERZOO with an Educational Show Floor talk with Daniel Wong with top tips pet brands can use to update (and win!) their AEO strategy. Key takeaways: 1. Incrementality: Grow clicks on new autoship customers without growing spend 2. Unified Data: Stop losing autoship revenue to suppressed SKUs and shelf gaps 3. Optimize your PDP & PIM: Get recommended by agents when shoppers ask for pets Want to see how you stack up on Alexa for Shopping? Request your free report here! https://hubs.li/Q04t44VB0 #SUPERZOO #AEOstrategy #DigitalShelf #AgenticEcommerce