Purchasing PRO not possible

  • westendwebdesign

    (@westendwebdesign)


    1 week, 1 day ago

    I have a FREE version of the plug-in running on an active site. So far everything works fine, but now the customer decided to show past events as well. This feature is only available in the PRO version. Ok, not a problem, my client is willing to pay for the licence.

    The problem is the homepage of WP Event Manager. When purchasing the page always gets stuck in an infinte loading loop. I tried it with Chrome on desktop PC and mobile phone, I tried Paypal and credit card as payment source, nothing works. Even using the contact form isn’t possible because as default it denies sending the form with the note: ‘reCaptcha validation couldn’t load’.

    This makes me question the whole plugin. This is VERY VERY annoying since I have to switch to another plug-in entirely. I now have sunk a couple of hours trying to purchase PRO in addition to the tens of hours I invested in this plug-in in the past. Now I have to work (unpaid) overtime to make it work as intended with a completely new plug-in…

Viewing 2 replies - 1 through 2 (of 2 total)
  • TreeTrail

    (@aprilschmitt27)

    1 week ago

    @westendwebdesign,

    1. Displaying past events is available in the free version of EM. You could try using something like this: [events_list category=”10″ scope=”past” limit=”2″]***[/events_list]. (Substituting your fields for “***”.) The Preset Ranges:are: future past today, tomorrow, week, this-week, month, this-month, next-month, 1-months, 2-months, 3-months, 6-months, 12-months, all.
    2. Events Manager is absolutely fantastic! But the support has always been short handed. I’ve used EM since 2015, but fear if I ever need help again! I’ve noted several times, that I’d be very happy to pay more, if the support was adequate. Before you sink more reliance into this plugin, you might want to research possible alternatives.
    Plugin Author Marcus

    (@msykes)

    1 week ago

    Hello @westendwebdesign, I’m sorry for the bad experience, are you sure you went to the right site? You mentioned another plugin name in your review, we are at https://eventsmanagerpro.com

    If you do want to try again, contact us if the issue persists as we aren’t getting overall reports of payment issues.

Viewing 2 replies - 1 through 2 (of 2 total)

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