Blank Page When Creating New Post in wp-admin (load-scripts.php Empty)

  • daphaneh

    (@daphaneh)


    2 days, 10 hours ago

    Hello WordPress Support Team,

    I am currently experiencing a critical issue in my WordPress admin dashboard.

    When I click on “Add New Post” (wp-admin/post-new.php), the page loads completely blank. The editor does not appear at all.

    Here are the technical details:

    • WordPress frontend loads normally.
    • /wp-json/ endpoint is working correctly.
    • However:
      • /wp-admin/post-new.php → completely blank page
      • /wp-admin/load-scripts.php → blank
      • /wp-admin/load-styles.php → blank

    What I have already tried:

    • Re-uploaded fresh copies of /wp-admin/ and /wp-includes/
    • Disabled all plugins (renamed plugins folder)
    • Cleared cache folders
    • Disabled caching rules in Cloudflare for /wp-admin/ and /wp-json/
    • Re-saved Permalink settings
    • Enabled debugging in wp-config.php:
      • WP_DEBUG enabled
      • SCRIPT_DEBUG enabled
      • CONCATENATE_SCRIPTS set to false

    Despite all of this, the issue persists.

    Since load-scripts.php and load-styles.php return empty responses, it seems like a PHP execution issue in the admin environment, but I am unable to determine the root cause.

    Could you please advise on:

    1. What might cause load-scripts.php and load-styles.php to output blank content?
    2. What additional server-side configurations I should check?
    3. Whether this could be related to PHP version compatibility or server restrictions?

    I would greatly appreciate your guidance, as this issue prevents me from creating or editing posts entirely.

    Thank you very much for your support.

    Best regards,
    Daphane

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator threadi

    (@threadi)

    2 days, 9 hours ago

    The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile.

Viewing 1 replies (of 1 total)

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