Current Site

  • Unknown's avatar

    Hello,

    I am currently working for a a gym and I would like to update the website. when logging into my portal i notice that i cannot make changes as it currently says i do not have a site at the moment.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    The issue with your site is a classic case of an Account Mismatch, where your current login credentials are not linked to the specific profile that holds administrative rights for the gym’s website. Because WordPress security is based on strict user roles, the dashboard will display a “no site” message if you are logged into a personal or secondary account instead of the one used to purchase the domain and hosting. To resolve this, you must first check the Site Switcher in the top-left corner of your portal to ensure the site isn’t simply “hidden” under another tab; if it remains missing, you will need to locate the Transaction ID from the gym’s recent billing statements to prove your association with the business and file an Account Recovery Form. Once verified, the support team can bridge the gap between your login and the site files, restoring your ability to update the gym’s content immediately.

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