Hybrid cloud and IT services provider Digital Space, was founded on the clear purpose of making technology work harder for businesses that rely on it. Following a rigorous evaluation process, they selected POPX to deliver a tailored managed ServiceNow platform service designed specifically for MSPs. Discover how POPX is helping Digital Space streamline operations and drive greater value in the full case study: https://lnkd.in/eqJNmedi
POPX
IT Services and IT Consulting
Struggling to unlock ServiceNow value? POPX delivers faster outcomes with a fully managed, scalable platform.
About us
Businesses investing in ServiceNow often face the same challenges: complex and costly implementations, slow time to value, fragmented tools, and the ongoing burden of managing and optimising the platform in-house. POPX helps organisations overcome these barriers by delivering a fully managed, ServiceNow-powered platform designed to accelerate transformation, reduce risk, and unlock measurable business outcomes. The POPX platform consolidates systems, integrates data, and automates service delivery workflows - enabling teams to operate more efficiently, scale faster, and improve customer experience. Instead of lengthy, resource-heavy transformation programmes, POPX provides a ready-to-deploy solution with pre-built integrations, automation, and best-practice workflows. This approach significantly reduces deployment time, eliminates unnecessary complexity, and delivers faster returns on investment. Our fully managed service model means we take care of the architecture, optimisation, and continuous evolution of the platform - so our customers can focus on growth, innovation, and delivering exceptional service. With POPX, organisations can: • Eliminate operational silos and tool sprawl • Automate manual processes and improve efficiency • Scale service delivery without increasing headcount • Reduce cost to serve while improving customer satisfaction By combining deep ServiceNow expertise with a purpose-built platform, POPX enables businesses to transform operations with confidence, and realise the full value of ServiceNow, faster.
- Website
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https://www.popx.co.uk
External link for POPX
- Industry
- IT Services and IT Consulting
- Company size
- 11-50 employees
- Headquarters
- London
- Type
- Privately Held
- Founded
- 2018
- Specialties
- Fully Managed ServiceNow for MSPs, ServiceNow as-a-Service (MSP Operating Platform), ServiceNow Platform Operations & Ownership, MSP ServiceNow Operating Models, Pre-Configured ServiceNow for Service Providers, ServiceNow Platform Enablement for Growth MSPs, ServiceNow-Based Managed Services Platforms, ServiceNow Optimisation & Continuous Improvement, Multi-Tenant ServiceNow Architectures, ServiceNow ITSM at Scale, ServiceNow ITOM Enablement for MSPs, ServiceNow-Driven Service Automation, Customer Journey Design for Managed Services, Operationalisation of ServiceNow for MSPs, Rapid Time-to-Value ServiceNow Deployments, Platform-Led Service Delivery, Margin-Focused Service Design, Service Experience Re-Engineering, and Enterprise-Grade ServiceNow Without Enterprise Complexity
Locations
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Primary
Get directions
London, GB
Employees at POPX
Updates
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Turn your service desk into a growth engine! POPX SDaaS, built on ServiceNow, is designed specifically for multi-client MSP environments. ✔ Secure ✔ Scalable ✔ Automated ✔ Built for MSP growth Download the guide: popx.co.uk/sdaas Or comment “SDaaS” and we’ll send it directly. #MSP #ServiceNow #SDaaS #Automation #ITSM
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⏰ Struggling to keep up with competing priorities in ServiceNow projects? Effective time management is key to delivering better outcomes, reducing stress, and improving team productivity. In our latest blog, we share practical strategies to help ServiceNow teams work smarter and stay focused. Read more here >> https://lnkd.in/ey2Djx5Q #ServiceNow #TimeManagement #DigitalTransformation #WorkflowAutomation #Productivity #POPX
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POPX SDaaS helps MSPs remove the barriers that slow growth: ✅ No upfront platform investment ✅ Scale without hiring more staff ✅ Automated workflows from day one ✅ Faster client resolution times More efficiency. Better client outcomes. Stronger margins. That’s the power of SDaaS. Learn more here... https://lnkd.in/eG3A-c3b #Automation #MSP #ServiceDesk #DigitalTransformation
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We’re excited to announce another new starter to POPX this week - welcome to Dasari Devika who joins us as a QA Analyst in our Testing Team. 🎉 Devika brings valuable experience across ServiceNow QA, including ITSM, Service Catalog, CMDB, and integrations. This means better outcomes for our customers: smooth deployments, robust platforms, and a great user experience. 💬 In Devika’s own words: “What made POPX stand out to me is the opportunity for growth and the chance to work on exciting areas like Order Management and Domain Separation. Looking forward to learning, growing, and contributing to the team.” We’re delighted to have you on the journey with us, Devika - welcome to the team! 🌟 #TeamPOPX #ServiceNow #Testing #QualityAssurance #ManagedServices #NewStarter
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🔮 The service desk is evolving... The old model: ❌ Internal support function focused on tickets. The new model: ✅ Client-facing service capability that improves customer experience and drives revenue. MSPs that modernise their service desk gain better scalability, faster response times, stronger client retention, and more efficient operations. The service desk is no longer just support. It’s part of the growth strategy. Find out more about our Service Desk as a Service (SDaaS) offering here > https://lnkd.in/eG3A-c3b #MSP #ClientExperience #ITSM #SDaaS
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BYOL is about more than licensing. It reflects a broader shift in how organisations want ServiceNow to be delivered, operated, and continuously improved over time. Read our latest blog to explore why the conversation around Bring Your Own Licence is really about simplifying delivery, improving operational efficiency, and driving continuous value from ServiceNow investments... https://lnkd.in/eBdBa2-W #ServiceNow #BYOL #ManagedServices #DigitalTransformation #ITOperations
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A big welcome to sanket walke, who is joining the POPX Testing Team as a ServiceNow QA Analyst! 👏 Sanket brings experience across Ivanti Administrator and ServiceNow QA, with hands-on exposure to ITSM testing and administration. As we continue to expand our managed services and ServiceNow capabilities, it’s great to welcome more talented people into the team. 💬 In Sanket’s own words: “I chose to join POPX because of the collaborative culture, growth opportunities, and strong focus on customer experience and managed services. I’m looking forward to learning from the team and contributing positively to the organisation.” We’re excited to have Sanket on the journey with us and look forward to seeing the impact he’ll make! 🌟 #TeamPOPX #ServiceNow #Testing #QualityAssurance #ManagedServices #NewStarter
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Scaling your service desk is where things break. 🔥 As your MSP grows, the cracks start to show: high costs & overhead, scaling issues, increasing complexity, distractions from growth. The problem isn’t growth. It’s the operational model behind the service desk. Modern MSPs need scalable service delivery, without endlessly increasing headcount. Find out more about our Service Desk as a Service offering... https://lnkd.in/eG3A-c3b #MSP #ServiceDesk #OperationalEfficiency #SDaaS
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POPX is pleased to welcome Yaqoob M. to the team as a ServiceNow Integrations Developer, joining us on a contract basis to support our growing customer requirements! 🎉 Yaqoob brings extensive experience as a ServiceNow Technical Consultant and Developer, having worked across a wide range of projects and platform implementations. This includes a successful two-year engagement supporting a major bank’s greenfield ServiceNow implementation. His expertise spans ITAM, ITSM, CMDB/CSDM, integrations, and broader platform development - strengthening our ability to deliver scalable, high-quality ServiceNow solutions for our clients. In Yaqoob’s words: “I was keen to join POPX because of the opportunity to work in a MSP ServiceNow environment, contribute to delivery, and be part of a team with strong platform expertise.” We’re excited to have Yaqoob on board and look forward to the experience and technical knowledge he’ll bring to the team. 👏 #TeamPOPX #ServiceNow #Integrations #ITSM #PlatformDevelopment #ManagedServices
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