Request a refund for YouTube paid products
If videos or features related to your YouTube purchases don’t work as stated, you may be eligible for a refund.
Some payments for YouTube services and memberships are non-refundable. If a refund request is granted, we'll remove access to the content and your money will be returned within the approximate refund timelines.
Request a refund for a YouTube service or membership
Refunds for memberships on YouTube
Where required by law, you may have the option to cancel your subscription with immediate effect and request a partial refund.
- France: You can request an immediate cancellation using this form.
- Germany: You can request an immediate cancellation using this form.
- Israel and Korea: You have the option to cancel immediately and request a refund from your paid memberships page.
For other questions related to cancellations and refunds, you can contact support. Otherwise, please review our refund policies below regarding refund eligibility.
Troubleshoot a YouTube charge
Click the button below to troubleshoot or learn about your YouTube bill.
Have questions about refund eligibility?
Check our refund policies and learn how to request a refund in the articles below.
- Request a refund for YouTube Premium or YouTube Music Premium
- Movie & show refunds on YouTube
- YouTube Pay-Per-View event refunds
- YouTube channel membership refunds
- Refunds for Super Chat, Super Stickers, and Super Thanks
- Request a refund for YouTube TV
- Primetime Channel refunds
- Google Play Store refunds
- Virtual items policy for viewers
- Refunds for YouTube purchases made through Apple
- Troubleshoot refund issues on YouTube
- Report an unauthorized charge
- Contact YouTube Support for paid products