Quick answer
We show the recommended offer first; you may change the ranking by applying other filters
You can compare other sellers by comparing the offer price, delivery speed, etc.
The exact delivery details you need to add before purchasing, such as a character name, depend on the game
Some games, like Adopt Me, show standardised images of the offers, so open their descriptions to see the exact details or use filters to look for the exact details conbination you need
Steps
Select the category you wish to buy in and select the desired item or currency.
(1) Categories: choose what you want to buy
(2) Popular games: the most popular games in this category
(3) Search for a game: find any game in the category
Use filters to choose the specific item:Enter your game details if asked and choose an offer.
(1) Game details: region, server, and other options for your game
(2) Recommended offer: the seller we recommend based on price and feedback
(3) Quantity: check the minimum quantity and how much is in stock
(4) Buy now button: shows the price for the quantity you chose
(5) Other sellers: compare stock, minimum quantity, delivery time, and priceCheck your game details and select Confirm & checkout.
(1) Game details: make sure they match your game account
(2) Confirm & checkout button: takes you to checkoutFinalise the purchase.
(1) Additional delivery details, for example, the character name
(2) Payment methods: choose a payment method that works best for you
(3) Order summary: order price, fees, and total price
(4) Pay button: completes your order
Double-check your game details before you pay. The seller delivers to the details you enter.
Your order summary
Line | What it means |
Order price | The price of the order |
Discount | Shows if you add a discount code |
Eldorado balance | The amount paid from your Eldorado balance, if you have any active funds there |
Payment fees | Added only to the part you pay by card or another payment method |
Remaining payment | The part your Eldorado balance doesn’t cover |
Loyalty points | The points you earn with this order |
Total | The amount you pay |
What happens next
After you pay, we take you to your order page. To find it later, select your avatar in the top-right corner, then Orders, then Purchased orders. To learn how delivery works, see Receive your order.
Troubleshooting
You can’t find your game?
Search for it under All games, or use the search bar at the top of the page.
The recommended offer doesn’t suit you?
Scroll to Other sellers and sort by Cheapest first or Lowest min. quantity.
The game removed my currency or items. Can I get a refund?
Some games prohibit real-world trading (RWT), which means there is a risk that purchased currency or items may be removed by the game developer. By making a purchase, you acknowledge this risk. Unfortunately, Eldorado cannot recover items or currency removed by the game or provide refunds in such cases.





