
Ener Ex
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So far so good! I had avoided downloading this for a long time thinking I had to create an account etc. and the reviews on reliability etc. werent great. However I just installed it to check my balance. It installed quickly and worked flawlessly on my low end phone. Encouraged, I tried topping up. That worked first time too. Very Easy, Very Quick! and no messing with account setup/registration etc. Happy Camper!
2 people found this review helpful
National-Transport-Authority
June 26, 2024
Thank you Ener Ex for your 5 star ratings.
We're always working hard to improve the app. Thanks for your download and feedback.
TFI Team

Giscard Fernandes Faria
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Nothing works. From showing balance to save card, not fogetting it doesn't topup. I mean it does if you keep trying dozen times. UNBELIEVABLE!!! 2025.07.05: 4 years after my first review, still the same. it takes dozens attempts to proper read a card (tried 4 different cards). you have to save a payment for each different card, the screen to save card data keeps shaking/trembling then to pay it fails to read card and I had to start all over again.
12 people found this review helpful
National-Transport-Authority
December 16, 2021
Hi Giscard, we apologize for this. Please send us your concern at customer.care@leapcard.ie along with the screenshot of the error you receive. This will be handled with utmost priority.

Ann Dorgan
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3 years after my previous report, it seems nothing has changed. The app just does not read the card on my Samsung phone. it works fine on my son's iPhone. I'm still getting the same error message that something has gone wrong. So frustrating. PREVIOUS REVIEW Just bought a leap card. The only option the app is offering is to use NFC and I just keep getting a SOMETHING WENT WRONG error message. USELESS 🤬
4 people found this review helpful
National-Transport-Authority
June 7, 2022
Hi there, Sorry to hear you're having trouble with the app. Please try and reposition the card to where the NFC is configured in your mobile device or try scanning without a cover? Also, make sure you click to open the scanner button at the bottom. Hopefully one of these helps