Contentsquare

Calling UK digital experience teams 📣 The DX Awards are back for 2026, recognising the people and projects raising the bar in customer digital experience! We’re shaking things up this year with new categories including Best Data Connected Architecture, Best AI-Powered Customer Experience, and Most Impactful Experimentation, and more. So whether you’ve launched something new, solved a tricky customer challenge, or just delivered work that your team is proud of, we want to hear about it. Submit your entry by 18 September and join us in celebrating the teams shaping the future of digital experience 🏆 Learn more and get involved: https://okt.to/PfWYc9 #DXAwards2026 #DigitalExperience #CustomerExperience #DigitalInnovation

Two weeks left to submit your project for the Digital Experience Awards. If you've been meaning to enter, or are still pondering whether your work is award-worthy (it probably is!)—this is the nudge you need. Winners will be recognized at an exclusive awards dinner on October 12, the eve of CX Circle New York, alongside fellow finalists and in front of the industry's leading digital experience professionals. Five categories are open: · Best AI-Powered CX · Best Digital Transformation · Best Experimentation Culture · Best Data-Driven Impact Maker · Best Accessibility Mission Submissions close September 14. 🏆 Submit your project → https://okt.to/QLxlkM #CXCircle #CXCircleNYC #DigitalExperience #CustomerExperience #Awards

How much revenue is your team missing simply because you can't see why your customers are dropping off? Sending generic abandoned cart emails without knowing what actually stopped a shopper leads to wasted ad spend and missed conversions. While Klaviyo delivers high-converting campaigns, Contentsquare reveals the exact friction point stopping the purchase in the first place. By connecting real-time behavioral analytics with autonomous marketing, teams can automatically trigger hyper-targeted recovery flows that protect your bottom line. When you combine the why with the next best action, scaling ROI becomes seamless. 🚀 📍 Heading to K:BOS in Boston on Sept 9th? Stop by the Contentsquare booth to see how everything works live! #Ecommerce #BehavioralAnalytics #Klaviyo #Contentsquare #DigitalExperience #CustomerJourney #KBOS2026

Stop guessing why your A/B tests aren't winning. 🛑 Data tells you what happened. Behavioral analytics tells you why. When you combine Optimizely with Contentsquare, your growth team gets a superpower upgrade to spot friction points instantly, run higher-impact, hypothesis-backed tests, and turn inconclusive results into winning follow-up experiments that drive revenue Stop wasting cycles on low-impact tests. Learn how to optimize your roadmap 👇 https://okt.to/XrSvzE 📍 Attending Opticon NYC next week? Drop by the Contentsquare booth to see it live!

We could tell you Contentsquare is easy to use. But of course we'd say that. Here's what some of our customers say instead. “Analysis in Contentsquare was easy to set up, and we started collecting the data straight away.” Andrey Prokhorov, eCommerce Optimization Team Lead, ASICS “Team members who might’ve once waited for a report can now self-serve insights in real time. It’s empowered everyone to be more curious and confident with data.” Christian Fiorelli, SVP of Global eCommerce & CRM, Alexander Wang "Sense saves me hours—it's like having an analyst on the team that can quickly serve insights, answer my queries, and even speak our company's own language." — Eric Engel, Senior Director of Product, AgelessRX Advanced analytics doesn't have to mean months of setup and a dedicated data team just to ask a basic question. With Contentsquare, you're up and running with one tag (less than half a day), capturing every click, scroll, and drop-off automatically—and getting answers in plain language, not dashboards. Most customers see meaningful value within 90 days. Many see their first insights in week one. See for yourself → https://okt.to/qRNdtA #DigitalExperience #ProductAnalytics #ExperienceAnalytics #UX #Contentsquare

Ever wondered how much revenue is slipping through the cracks on your homepage? 💡 Zenni Optical recovered $15M in revenue and boosted conversions by +3.5% by solving a classic growth challenge: pinpointing exactly where shoppers dropped off and understanding why specific test variations won. By pairing Contentsquare’s behavioral intelligence with Optimizely’s experimentation engine, they uncovered hidden friction points and transformed their homepage experience. When you combine deep behavioral data with testing, you stop guessing and start scaling results. 🚀 📍 Heading to Opticon NYC on September 1st? Stop by the Contentsquare booth to see how you can unlock similar growth for your brand! #CustomerSuccess #CRO #DigitalExperience #Optimizely #Contentsquare #Ecommerce #BehavioralAnalytics #Opticon2026

15,000 KFC menu items sold in under two hours, in a single livestream. Not a stunt — a preview. In Southeast Asia, just 5–7% of ecommerce sales still happen on brand websites. The rest moves through Shopee, Lazada, and TikTok Shop, where content, creators, and checkout are the same experience. TikTok Shop's GMV grew 16x in under three years. Europe is a few years behind — and the gap is closing faster than most brands are planning for. What European brands can learn from Southeast Asia's social commerce boom, from The Social Bazaar's Kuider Akani: https://okt.to/F7X5Dy #CXCircle #SocialCommerce #LiveShopping #Ecommerce #DigitalExperience #CXCMagazine

New products, constant iteration — OLLY moves fast, and the team needed to understand not just what customers were doing, but why. By building Contentsquare into their daily workflow, they did exactly that: 📊 Low tap rates on Subscribe & Save? → Updated copy and added an info pop-up to make the value clearer 📊 High exit rates on top-performing landing pages? → Moved high-engagement products higher up the page 📊 Gut Health outperforming Women's Wellness in engagement? → Promoted it to the hero slot and saw +404% traffic to the landing page The result: +20% increase in website revenue (month over month). “Without Contentsquare’s real-time insight, this would have been a missed opportunity to speak to our customers’ actual vs perceived needs and dynamically optimize their shopping experience.” —Mac Smith, Site Experience Manager, OLLY Read the full story → https://okt.to/DMGrX7 #Ecommerce #DigitalExperience #CustomerInsights #Heatmaps #ConversionOptimization #Contentsquare

One website. One experience. Tailored to every single visitor — in real time. 🌐 Our CEO Jonathan Cherki shared his vision for the future of personalization at CX Circle EMEA. Want to hear what's next? He's taking the stage again at CX Circle NYC — don't miss it. -> https://lnkd.in/ddJ3v7_f #CXCircleNYC #CXCircle #Contentsquare #Personalization #RealTimePersonalization

Luxury has always promised to make you feel like the only client in the room. At scale, that's harder than it sounds: no advisor, however good, can remember everyone, everywhere, every time. That's the gap AI agents are actually built to close. Not by replacing the advisor, but by briefing them — purchase history, preferences, behavioral signals, ready before the client walks in. The relationship stays human. It just never starts from zero. Half of in-store luxury shoppers research online first. Most of that never reaches the person who greets them. Artefact's take on AI agents and the luxury client relationship: https://okt.to/wXdqGi #CXCircle #LuxuryRetail #AIStrategy #CustomerExperience #DigitalExperience