ContributionsMost RecentNewest TopicsMost LikesSolutionsRe: NHL25 crashes all the time in game I had cleaned my console last fall but it crashed in minutes. It's an external fan I added so it doesn't adjust to the Xbox. Without it, the game crashes constantly. I raised the Sundays subject now...Re: NHL25 crashes all the time in game One thing that puzzles me is that even with added cooling, the game has issues on Sundays. Every week. Specifically on Sundays. You can hear the game sound struggling during a few minutes before it ...Re: NHL25 crashes all the time in game It was also the aame situation for me. All my games worked except NHL25. There is a root cause why it overheats, and I hope they fix it, but at least now I can play. It's a patch. Re: Constant dashboarding and console crashing in NHL 25. Xbox Series X I'm curious. You had 5 years of EA sports game crashing/overheating? I had EA sports game every year and NHL25 was the first one struggling. I don't want to defend EA because there is something with...Re: NHL25 crashes all the time in game I bought a cooling fan for Xbox. It worked and my game stopped crashing. I understand it is an added cost. There is clearly an issue with the game and Console combination that results in overheat a...Re: NHL25 crashes all the time in game It sometimes shut before the end of one CHEL game. Wonder if there are different version of the cooling design or shutdown parameters. Still puzzled by people crashing on xbox and ps5. Re: NHL25 crashes all the time in game They are having the issue on both PS5 and XBox and it has beed said the only fix so far was the purchase of a new console. Seems there are not enough of us with the issue to mandate a large research...Re: NHL25 crashes all the time in game Can you inform us if this week patch does anything for the crashing issue? Re: Crashing Can users be compensated or refunded by EA for this? There will clearly not be a fix for this. Re: NHL25 crashes all the time in game Thanks. Playing with the Hz didn't change much. My most success was Clear all saved files (automatic restart) Clear reserved space for NHL .Clear persistent bluray space Clear Alternate MAC ad...Re: NHL25 crashes all the time in game That is just clearing all cache. It means you need to repeat a 5 minute procedure each time you play, and the game crashes a bit later. And sometimes you still crash fast. That's why it is not a vi...Re: NHL25 crashes all the time in game Any update? I saw there was major issues yesterday and maintenance so I tried the game. Crashed as usual within about 30 minutes. Re: NHL25 crashes all the time in game There are 23 of us who took the time to write here accross all Xbox and PS5. This is not rare, considering the majority of people affected will not take the time to comment online. I don't believe o...Re: NHL25 crashes all the time in game By the way, I had not tried using 720p. So I tried. Crashes like usual. Isn't there a way to log into my data or xbox? It would be an easy way to reproduce many crashes. Re: NHL25 crashes all the time in game XBOX refuses to refund. EA refuses to refund and refuses accountability. This is atrocious customer service. Re: NHL25 crashes all the time in game I managed to reach customer service again on EAHELP. They refuse to refund. XBox will not refund as per their policy. Help? Re: NHL25 crashes all the time in game I bought online, Xbox refers me to EAHELP for a refund. Instead of considering a refund, EAHELP told me more troubleshooting to do. As I was performing the troubleshooting, EAHELP said "you appear ...Re: NHL25 crashes all the time in game Can we get a refund? We have sent evidence that the game is constantly crashing on our consoles. Re: NHL25 crashes all the time in game This video is exactly what was happening to me too. Re: Game Crash and lose RP Microsoft will reply that this is EA's problem. Especially if you don't have a problem with any other games. I've been in contact with Microsoft support.
Top ContributionsNHL25 crashes all the time in game NHL crashes all the time, when playing. It either shuts down and go to the xbox menu or the xbox shuts completely. I cleared all the cache, multiple times and even did a factory reset. It crashes ab...SolvedRe: NHL25 crashes all the time in game XBOX refuses to refund. EA refuses to refund and refuses accountability. This is atrocious customer service. Re: NHL25 crashes all the time in game I might check if there is such a thing on my TV, but I'm don't think I will do this troubleshooting with the game. Spent too much time and energy on this. Started this thread 40 days ago and spent 3...Re: NHL25 crashes all the time in game I bought online, Xbox refers me to EAHELP for a refund. Instead of considering a refund, EAHELP told me more troubleshooting to do. As I was performing the troubleshooting, EAHELP said "you appear ...Re: NHL25 crashes all the time in game I can add it got worse since the patch. Struggling to finish any BaP game now. Re: NHL25 crashes all the time in game I managed to reach customer service again on EAHELP. They refuse to refund. XBox will not refund as per their policy. Help? Re: NHL25 crashes all the time in game Can we get a refund? We have sent evidence that the game is constantly crashing on our consoles. Re: NHL25 crashes all the time in game This video is exactly what was happening to me too. Re: Game Crash and lose RP Microsoft will reply that this is EA's problem. Especially if you don't have a problem with any other games. I've been in contact with Microsoft support. Re: NHL25 crashes all the time in game For me, this is the first NHL game it does that. I've played on Series X since 2021.
