Nexthink

Nexthink is excited to be at LEAP 2026, building on our collaboration with Amazon Web Services (AWS) to drive innovation, cloud transformation, and better digital experiences across the region.   By combining Nexthink’s Digital Employee Experience platform with AWS cloud capabilities, we help customers gain deeper visibility, make smarter decisions, unlock the potential of AI, and drive greater value from their IT investments.   Thank you to the AWS team for the continued collaboration. We’re excited about what’s ahead and look forward to achieving even more together!   #LEAP2026 #Nexthink #AWS #AWSPartner Ahmed Seleem Hady Medhat Abdel Hady Nichola Banerjee

We're excited to share our next AMA (ask me anything) guest will feature Kelly Monahan on the r/nexthink subreddit! This AMA will have a special focus on all things digital employee experience and what it means as AI and new technologies rapidly reshape the way people work. Join us live on Wednesday, August 26 at 4 pm EST or drop your questions ahead of time and come back to see Kelly's live response. https://lnkd.in/esPZDj9G

Introducing “Bridging the AI Acceleration Gap,” new research from Harvard Business Review Analytic Services, sponsored by Nexthink. Drawing on insights from 259 respondents from the Harvard Business Review audience, the report examines a growing challenge for organizations: how to keep pace with rapid AI adoption while maintaining the visibility, governance, and control needed to manage it responsibly. For CIOs, closing this gap requires more than adopting new technology. The research looks at the role of IT in modernizing operating models, strengthening collaboration change management, addressing data security and governance, and building a holistic digital employee experience strategy. Download the full report for insights and recommendations on navigating AI adoption and bridging the AI acceleration gap: https://lnkd.in/g47-JTbM

“It just feels unmissable.” Hear from Ryan Way, Senior Infrastructure Architect working in Finance, as he shares what keeps bringing him back to Nexthink Experience. From learning how other organizations are using Nexthink in creative ways to discovering practical solutions he can bring back to his own team, Ryan says it's the conversations outside the sessions that make Experience truly worthwhile. Watch his story below to see why Nexthink Experience continues to inspire digital workplace leaders around the world. Register for #NexthinkExperience26 today: https://lnkd.in/eYgBuAeZ

What's new with Workspace? Workspace can now bring ITSM ticket history and knowledge base fixes directly into an investigation, then take the next step: execute remote actions or trigger automated workflows to resolve the issue. Learn more about the most recent updates here: https://lnkd.in/gjBQFkUQ

In our recent poll, we asked: How does your team typically discover IT issues? 55% are still stuck in reactive mode and said they discover issues from user-generated tickets or the employee feedback survey. That means employees are experiencing the friction before IT knows it exists...if they find out it exists at all, because as we know less than half of IT issues actually get reported. We are primed with opportunity to flip the script and see what employees are experiencing in real time, resolve issues before they become tickets, and prevent recurring problems before they spread. The goal is a workplace where employees don’t experience the friction in the first place.  So, how is your team finding the friction employees never report?

What does it really take to operationalize digital employee experience? At #NexthinkExperience26, Mitch Trychta, Lead, Digital Employee Experience Programs & Research at Vizient, will share how his team is building a DEXOps approach that goes beyond any single platform. In this session, Mitch will explore: - What DEXOps looks like in practice - How Nexthink fits into a broader digital experience strategy - The capabilities and tools that work together to improve employee experiences - His perspective on the future evolution of DEX programs If you're looking to mature your DEX practice and understand what leading organizations are doing, this is a session you won't want to miss. Register for #NexthinkExperience26 today: https://lnkd.in/eYgBuAeZ

As their 10-week internships came to a close, our Boston summer interns used the most recent lunch-and-learn to present the work they accomplished and shared the impact of their contributions and the lessons they gained throughout their time at Nexthink. Over the course of the program, the cohort completed internships across Marketing, Legal, Finance, Revenue Operations, and Sales. They contributed to meaningful business initiatives, took ownership of projects, and gained valuable hands-on experience in their respective roles. To our 2026 Boston summer interns: Thank you for your hard work and the many contributions you've made to our Boston office this summer. We're proud to have had you as part of the Nexthink team, and we can't wait to see where your journey takes you next.

What if your biggest IT problems are the ones you never see? Employees do not report every issue. They adapt, find workarounds and move on. As a result, ticket volumes reveal only part of the story. The opportunity is to move beyond reactive support towards a proactive, Intelligent Digital Experience that identifies and resolves issues before they disrupt productivity. I explore this shift in my latest article. https://lnkd.in/gBGpwtDd Grateful to my team, leadership and partner teams across the organisation for helping turn this vision into action. Matthew Barrett James Beare Thomas Blackwell STEVEN WELLS Carlon I.ELLS Carlon I. Jack Wood Xandria P.ack Wood Xandria P. Suffat Younus Tabrez Ali Patrick Kramer Rohan Woolf Jon Cairns

“You come out energized with a lot of new ideas.” Hear from David Paul, Director of IT, User Experience in Business Services, as he shares why #NexthinkExperience2026 is a valuable opportunity to connect with peers, exchange ideas, and discover new ways to drive digital employee experience forward. From learning how other organizations are approaching similar challenges to exploring what's possible with Nexthink, David says Experience leaves attendees inspired with fresh perspectives they can bring back to their own teams. Watch his story below and see why Nexthink Experience continues to energize digital workplace leaders around the world. Register now: https://lnkd.in/eYgBuAeZ