Global Relay

📜 Catch up on the FCA's non-financial misconduct changes (which take effect today), CIRO's regulatory focus, and the need for cyber resilience in the age of AI. All in this edition of Relay Recap.

The Financial Conduct Authority’s (FCA) non-financial misconduct rule lands in September. Is your firm ready?⏳ Bullying, harassment, and violence at Financial Services and Markets Act (FSMA) authorized firms are now a distinct regulatory conduct risk. The FCA has stated that it will rest whether firms’ controls actually work in practise, not just on paper.  We've broken it into 10 steps compliance and HR teams can take before the deadline, from scoping who's covered to mapping your SUP 15 notification process. Full breakdown in the article below. 👇

For the last three years, fewer companies were banning communications channels. But that's changed this year. Explore our Industry Insights Report 2026 to get the full picture 🖼️

AI isn't waiting for regulation to catch up. Financial firms are quickly moving from experimenting with AI to fully adopting it, but current regulatory frameworks weren't designed for today's tech. This creates a disconnect where firms are expected to innovate responsibly without concrete guidelines. Content Writer Kathryn Fallah explores how outdated regulatory approaches may actually be amplifying AI risk by slowing innovation and creating inconsistent governance expectations. She also covers what firms can do to build a governance-first AI strategy that supports compliance without sacrificing progress. 👇

Compliance challenges aren’t limited to one region, and neither are we. 🌍 With offices spanning Chicago, Halifax, Kelowna, London, New York, Ottawa, Raleigh, San Francisco, Stockholm, and Vancouver, Global Relay provides local expertise backed by big-picture infrastructure. Our North American data centers ensure that your communications stay in required jurisdictions while meeting guidelines from the SEC, FINRA, FCA, and other regulatory bodies. Whether you're navigating U.S. securities regulations or European data protection requirements, our teams understand the nuances that matter to your business.

World Entrepreneurs' Day is a reminder that the businesses that last are the ones built with conviction that compounds over the years. Our CEO, Warren Roy, founded Global Relay in 1999 to solve a single problem without outside investment. Twenty-seven years later, that same founder-led, hands-on mentality still drives everything we do. This World Entrepreneurs' Day, we're sharing some thoughts from the man behind the build, as featured in a recent interview with The Globe and Mail. 👇

Meet Adam Freeman, A Senior Account Executive in our London office. Adam's day starts with a walk to the local train station before heading into meetings for business development, product updates, and sales. In the afternoon, he takes in iconic London views and caches up on emails. Adam finishes his day by connecting with customers and prospects at our recent Compliance and Conversation event. Just another day in the life of the people who build Global Relay. 🏃 🌟

We’ve partnered with Fellow - AI Meeting Assistant to keep AI meeting tools compliant. 💡 Automatically capture and deliver meeting transcripts, summaries, action items, and participant metadata directly to a compliant archive with Global Relay Open Connector for Fellow. David Kramer, Fellow Vice President of Revenue and Partnerships, breaks down what the integration means for regulated organizations in this video. 👇 And to expand on how the partnership will affect AI governance, Global Relay Director of Regulatory Intelligence Ryan M. Sheridan will join Fellow CEO Aydin Mirzaee for a live webinar: "AI Meeting Notes and Regulatory Compliance: A Discussion." More details in the comments.

Andrew Williams, who's sometimes known as "the Yoda of compliance," recently joined our own Rob Mason for a fireside chat at Compliance & Conversation in London. 🤝 The two covered why: - Building relationships with regulators is just as important as managing big clients - The wider C-suite needs to invest in these relationships, not only the CCO - Non-financial misconduct can be harder to mitigate than financial misconduct For more insights from the session, read our article: https://lnkd.in/e64qxd2r

Over a quarter of financial services firms are currently using AI for compliance or surveillance. And in the next year, more than half plan to. 📈 Our Industry Insights Report 2026 explores what's driving that shift, as well as the challenges that compliance teams face.